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365 adding Electric Ireland Bill

  • 29-08-2012 10:33pm
    #1
    Pablod
    Registered Users, Registered Users 2 Posts: 490 ✭✭


    Hi BOI,

    Just a quick question in relation to adding a bill on 365online.

    I need to add Electric Ireland accounts as payees to my account,
    but the only option is ESB
    picture.php?albumid=584&pictureid=13871

    Can you confirm is this option for Electric Ireland or ESB Networks?

    The reason I ask is because over in the ESB Thread Electric Ireland sometimes distinguish themselves seperate from ESB Networks.
    Also my partner showed me on other online banking sites you get more options to add ESB Networks or ESB Electric Ireland

    Thanks,
    Pablo


Comments

  • #2
    Bank of Ireland: Graham
    Closed Accounts Posts: 371 ✭✭Bank of Ireland: Graham


    Hi Pablo,

    Thanks for your query. This is not the option for Electric Ireland. You will need to add them as a domestic payee using their account number and sort code, and your Electric Ireland account number as the reference. Electric Ireland should be able to provide those details to you. However, if you're having difficulty adding their account as a payee, please call Banking365 on 0818 365 365 and a representative will be happy to help.

    If there's anything else you need, please let us know.
    Thanks,
    Graham


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