Beautybay.com Experience?

20260622

Hi there,

I'm looking to buy Urban Decay Naked Palette 2 and I'm thinking of using Beautybay.com. I've read some dodgy reviews online and wondered if anyone on here has used them before and if all was ok? I'm living in NZ and they don't do Urban Decay over here so I have no choice but to buy online.

Thanks

suomi

20260622 wrote: »

Hi there,

I'm looking to buy Urban Decay Naked Palette 2 and I'm thinking of using Beautybay.com. I've read some dodgy reviews online and wondered if anyone on here has used them before and if all was ok? I'm living in NZ and they don't do Urban Decay over here so I have no choice but to buy online.

Thanks

I ordered my Naked Palette from there and didn't have any problems. It was quick and easy and I'd definitely order from there again.

dancingqueen

I ordered a set of nail polishes from them - it never arrived.

I had to wait about 6 weeks before it could be declared missing (from UK to Ireland) and then apply for a refund/exchange and it had to be approved before issued etc.

I opted for refund and am too scared to buy there again now!

Dark Phoenix

I have ordered from them a few times. Okay prices and good products but delivery always always takes an eternity and their staff are not helpful when you ring to chase up.
It baffles me that it takes 2 weeks to send something from the UK to Ireland

Sheela

Hi

I ordered face mask from them and got it within a week...

20260622

Thanks folks. Alot of the reviews complained about delivery time too. Think I'll try and source it from elsewhere.

Cheers

musical.x

I ordered nail polish from them before. They emailed me saying my card wouldn't accept it but I had 48 hours to fix it. An hour later they cancelled my entire order with no warning. Took days to get a response from them. Wouldn't recommend them at all.