Oh how I hate UPS!

Our man in Havana

Is it routine for UPS not to want to deliver a parcel? I currently has a parcel sitting in Dublin since Friday morning. It only has to go 60 miles to South Wicklow. Friday they claim to have missed the package in the depot and would deliver Monday. Well guess what? They haven't delivered yet. Is there any way to kick them into doing their job or is the driver just going to keep avoiding my package until he has another job in my area?

Dublin, Ireland 27/08/2012 5:32 Destination Scan
27/08/2012 5:32 Import Scan
Dublin, Ireland 24/08/2012 19:19 The package was missed at the UPS facility, UPS will deliver on the next business day.
24/08/2012 7:07 Out for Delivery
24/08/2012 7:07 Import Scan
24/08/2012 5:46 Out for Delivery
24/08/2012 5:45 Arrival Scan
24/08/2012 5:15 Departure Scan
24/08/2012 4:39 Arrival Scan
Koeln, Germany 24/08/2012 3:55 Departure Scan
24/08/2012 0:35 Arrival Scan
Castle Donnington, United Kingdom 23/08/2012 22:22 Departure Scan
23/08/2012 20:12 Arrival Scan
Luton, United Kingdom 23/08/2012 19:33 Departure Scan
23/08/2012 19:05 Origin Scan
United Kingdom 23/08/2012 13:33 Order Processed: Ready for UPS

readytosnap

you answered your own question with the last sentence, they really are the worst people to deal with.

Our man in Havana

Yet again this evening:

Dublin, Ireland 27/08/2012 18:04 The package was missed at the UPS facility, UPS will deliver on the next business day.

What the hell is wrong with these people?

Basq

You haven't seen the "Delivery in a remote location. Delivery rescheduled" message yet? That's next!

Our man in Havana

Basq wrote: »

You haven't seen the "Delivery in a remote location. Delivery rescheduled" message yet? That's next!

Ah now, you have spoiled my fun.

kirving

Had them swear blind to me that they had called to the door. I was sitting by the window the entire time, and noone so much as drove up the road.

readytosnap

Might help if you complain to the company that you bought from, ups are more likely to listen to a paying customer.

allthedoyles

There seems to be a trend with courier drivers to leave some things to chance , thats from my recent experience with ups and a few other well known couriers.

Some will try anything to create a short-cut .

5500

I've had the same problem recently with them too. I rang customer service and they just took me details and got someone to call back with the "ah the driver never picked up your parcel you'll have it tomorrow instead" not good at all.

Our man in Havana

UPS finally delivered today. I was told by the driver they don't deliver to my area everyday so depending on when the package hits Dublin you could be left waiting a long time.

I just wish the likes of Amazon would not use them.