Acer Aspire 7730 wifi problem

kerdiff

Hi i have an Acer Aspire 7730 and my wifi isnt working for about 6 months, i changed the wifi card twice and it still doesnt work so i use a wifi dongle but its not as fast i have 25 mg broad band but get less than 1 mg when i do a speed check ( i get about 19 when i connect directly to the laptop.... any help would be appreciated

Torqay

You didn't knock off the WLAN switch?

(I believe, this model has a physical switch)

kerdiff

there is a WLAN switch is on the side of the laptop and used to light up when i pressed it but no longer does... it doesnt even pick up my wireless network or any network.

kerdiff

kerdiff wrote: »

there is a WLAN switch is on the side of the laptop and used to light up when i pressed it but no longer does... it doesnt even pick up my wireless network or any network.

Can anyone help me

Torqay

Is there also a software switch (Fn + Fxx key combo)? Check the function keys for a WiFi icon. Not usual to have both but not unheard of.

kerdiff

no nothing happened whats the chance it could be the internal antenna

Jarren

It's a long shot but check if you have the latest wifi drivers.
www.intel.com/p/en_US/support/detect/

pm1977x

Try going into Control Panel/device manager/network adapters and try and check it's working or troubleshoot problems or disable it and reboot.

I had a problem with an old Dell and doing the above would sometimes fix it - it eventually developed another problem and I never got around it until I bought a cheap (12 euro) wifi usb dongle in Argos and it's back working grand now

edit: I see you already have a dongle, apologies for speed-reading!