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Department of Consumer Affairs

  • 21-08-2012 1:15pm
    #1
    practice
    Registered Users, Registered Users 2 Posts: 304 ✭✭


    Can anyone explain just what these people do.
    Rang them about a UPC issue and their main answer was to get another provoider, ring customer service and complain.

    Can anyone name any one price increase they have got reversed


Comments

  • #2
    wmpdd3
    Registered Users, Registered Users 2 Posts: 9,625 ✭✭✭wmpdd3


    Only the energy regulator gets price increases reduced delayed. Tv and broadband dont come under this, there is no price control. Basically they interperate the law in simple language for the consumer


  • #3
    Chazz Michael Michaels
    Closed Accounts Posts: 1,822 ✭✭✭Chazz Michael Michaels


    practice wrote: »
    Can anyone explain just what these people do.
    Rang them about a UPC issue and their main answer was to get another provoider, ring customer service and complain.

    Can anyone name any one price increase they have got reversed

    It's a free market, not communist Russia. Companies can charge whatever they like, it's up to you, as a consumer, to make a choice. If everybody chose the cheaper option, then the market price would come down.


  • #4
    SerialComplaint
    Registered Users, Registered Users 2 Posts: 2,644 ✭✭✭SerialComplaint


    There is no 'Department of Consumer Affairs'. Who exactly did you ring?


  • #5
    Chazz Michael Michaels
    Closed Accounts Posts: 1,822 ✭✭✭Chazz Michael Michaels


    SerialComplaint wrote: »
    There is no 'Department of Consumer Affairs'. Who exactly did you ring?

    NCA, I presume. I used to work for them, and a lot of people would ring and say "Is this the Department of Consumer Affairs?"


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