Grounds to reject a car?

BrookieD · 21-08-2012 9:51am #1

Hi All,
OK here is the story, I bought an 2009 Alfa Romeo Mito 1.4 in March this year. It has spent the last 5 weeks in the garage.

Cylinder misfire, Told it was a vairator issues - Garage replace Timing belt and Vairator (after 4 week delay) was also replaced, Still getting check engine light on. Was told it was another part last week and promised for last Friday. No PArt.

Promised for Monday - No Part
Promised on life for today - No Part

Call from garage offering full service as compensation for waiting.

At this stage just feel like they can replace the car with a make / model of simalr spec...any grounds for this?

Its a lovely drive but this is just stupid now and i have been very very patient.

Anan1 · 21-08-2012 9:58am

Did they give you a decent replacement car while this was going on?

BrookieD · 21-08-2012 10:00am

got a fiat panda..... only for last week mind, as we made do with one car and the bus

Anan1 · 21-08-2012 10:02am

BrookieD wrote: »

.... only for last week mind, as we made do with one car and the bus

That's not on. Is the car still under factory warranty?

BrookieD · 21-08-2012 10:03am

no its under warranty from the garage

Anan1 · 21-08-2012 10:06am

If the garage were to replace the part tomorrow so the light went out and the car ran perfectly would you be happy to keep it?

BrookieD · 21-08-2012 10:07am

to be honest at this stage no so much

Anan1 · 21-08-2012 10:12am

To look on the positive side, if the garage finish the job properly then you'll have an early timing belt change and a free service for your trouble. I'm thinking it would be hard to get money back after six months, unless they just couldn't fix the car. I understand that your faith in the car is probably shaken at this stage, but it may well be a better car now than it was when you bought it. In your shoes, I think i'd be pushing to have the job finished ASAP, and for a decent replacement car for this and any other warranty work.

unkel · 21-08-2012 10:57am

Anan1 wrote: »

To look on the positive side, if the garage finish the job properly then you'll have an early timing belt change and a free service for your trouble. I'm thinking it would be hard to get money back after six months, unless they just couldn't fix the car. I understand that your faith in the car is probably shaken at this stage, but it may well be a better car now than it was when you bought it. In your shoes, I think i'd be pushing to have the job finished ASAP, and for a decent replacement car for this and any other warranty work.

+1

And if it was me, I'd chance getting an additional year of dealer warranty for my troubles

BrookieD · 21-08-2012 11:02am

Anan1 - sounds like an option alright... thanks for the advice.

Darren

Grounds to reject a car?

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