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connection between your access point router or cable,modem and the internet is broken

  • 19-08-2012 11:48am
    #1
    Rafa1977
    Closed Accounts Posts: 400 ✭✭


    Hi folks, I have a Toshiba for yearly 1 year now and working fine until this morning where I received below message while trying to log on to the internet "Connection between your access point router or cable, modem and the internet is broken". It is saying that I am connected but there is no internet access. I am have done a search on line with this probleam and followed throught with instructions(Did clean reboot) but still the probleam is still there. My wifes laptop is fine so I guss this suggests that the router is fine. Can anybody shed any light on this, thanks.


Comments

  • #2
    vulmac
    Registered Users, Registered Users 2 Posts: 147 ✭✭vulmac


    I have had a few problems in the past with something similar .Try uninstalling the ethernet network adapter on your toshiba. When you have done this rescan for any hardware changes and it will reinstall the drivers again.Go to start then computer right click on computer then device manager look for network adapter and follow the above


  • #3
    Rafa1977
    Closed Accounts Posts: 400 ✭✭Rafa1977


    vulmac wrote: »
    I have had a few problems in the past with something similar .Try uninstalling the ethernet network adapter on your toshiba. When you have done this rescan for any hardware changes and it will reinstall the drivers again.Go to start then computer right click on computer then device manager look for network adapter and follow the above

    Thanks Vulmac, tryed that but it did not appear to work.


  • #4
    vulmac
    Registered Users, Registered Users 2 Posts: 147 ✭✭vulmac


    Another one to try is go to control panel click on network and internet. Click on network and sharing centre. Click on change adapter settings go to local area connection right click and select diagnose. See can you get it to work with this if not right click again select properties and select configure.


  • #5
    Rafa1977
    Closed Accounts Posts: 400 ✭✭Rafa1977


    I managed to get it going, not to sure how though!!. But the other halfs laptop also went down, when this happened, I thougt it must be router probleam. Now it is coming and going, and it appears to be a bit slower. I am no expert on these things, I am assuming it is router probleam. I have had the router about 6 years now, not sure what the life span of a router is.


  • #6
    vulmac
    Registered Users, Registered Users 2 Posts: 147 ✭✭vulmac


    Rafa1977 wrote: »
    I managed to get it going, not to sure how though!!. But the other halfs laptop also went down, when this happened, I thougt it must be router probleam. Now it is coming and going, and it appears to be a bit slower. I am no expert on these things, I am assuming it is router probleam. I have had the router about 6 years now, not sure what the life span of a router is.

    if you can borrow a router to try out it may help you make a decision. Depending which telephone company you are with you may get a new modem to transfer to another. Some of them will give you a free modem to change to them. Shop around and get a better package deal.


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