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AVG caused system crash

  • 15-08-2012 11:48am
    #1
    Kashkai
    Closed Accounts Posts: 3,399 ✭✭✭


    I was using Kapersky Internet protection for the past two years but it caused my Dell Dimension 8300 (running XP) to really slow down and freeze up. I removed it yesterday and installed AVG free and also AVG's PC cleaner which took a lot of junk that ccleaner missed off the drive. The results were instantaneous and this 8 year old pc had a new breath of life.

    This morning I ran AVG virus removal and it identified 8 potential root kit threats and recommended removal which I did. This caused the pc to crash and I can't get it restarted, even in safe mode.

    Is there a way to reboot it so I can do a system restore?

    Thanks


Comments

  • #2
    ASJ112
    Site Banned Posts: 1,167 ✭✭✭ASJ112


    have you tried Last Known Good Configuration ?


  • #3
    Kashkai
    Closed Accounts Posts: 3,399 ✭✭✭Kashkai


    ASJ112 wrote: »
    have you tried Last Known Good Configuration ?

    Yes and it keeps crashing out to a blue screen which tells me to disconnect and recent added hardware(which I didn't do) and to run a virus removal programme which I can't do as I'm locked out of the system. I also tried starting in safe mode and in normal mode but no luck.

    I think some of the "root kits" AVG recommended I remove might actually have been part of the pcs software boot up programme. It was running fine before I removed these root kits.


  • #4
    ASJ112
    Site Banned Posts: 1,167 ✭✭✭ASJ112


    I think some of the "root kits" AVG recommended I remove might actually have been part of the pcs software boot up programme. It was running fine before I removed these root kits.
    Yeah maybe. Even removing rootkits can cause this too.


    Can you get your hands on a Windows XP CD ?


  • #5
    Kashkai
    Closed Accounts Posts: 3,399 ✭✭✭Kashkai


    ASJ112 wrote: »
    Yeah maybe. Even removing rootkits can cause this too.


    Can you get your hands on a Windows XP CD ?

    Yes, I still have the original installation CD that came with the pc. Any advice on what to do with it, ie how can I get it to reinstall Windows when the pc keeps locking me out.


  • #6
    ASJ112
    Site Banned Posts: 1,167 ✭✭✭ASJ112


    can you follow the steps here to do a windows repair

    http://www.geekstogo.com/forum/topic/138-how-to-repair-windows-xp/


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  • #7
    Kashkai
    Closed Accounts Posts: 3,399 ✭✭✭Kashkai


    Thanks. I'll give that a try now


  • #8
    Kashkai
    Closed Accounts Posts: 3,399 ✭✭✭Kashkai


    Damn thing won't work. I've inserted the original Windows Xp disk into the cd drive, configured the pc to boot from the drive but the system is not reading the disk.


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