Flight cancelled & missed connection flight

Goodne

Hi, hope this is the right forum. What happens if a flight is cancelled & you miss a connecting flight. Do you have to pay for a new connecting flight or have you any rights? Thanks

orionm_73

It will depend on whether the flights were all on the one ticket/booking. If they were booked as two separate flights. Eg 2 Ryanair flights, then you will have to book a new flight.

Procrastastudy

What airline - some are point to point e.g. ryanair so don't do connections.

MissFlitworth

Goodne wrote: »

Hi, hope this is the right forum. What happens if a flight is cancelled & you miss a connecting flight. Do you have to pay for a new connecting flight or have you any rights? Thanks

It depends on how you booked the flight, if you booked one flight with airline A & another with Airline B and airline A was delayed causing you to miss your connecting flight with airline B then you'd pay for a new connecting flight & claim through your travel insurance (assuming you have it & it covers missed flights). If you booked a flight with one airline that involved a stop & a changeover and a delay with the first flight caused you to miss the second then the airline would organise a new connecting flight for you at no extra cost (the only time this wouldn't be the case is if you book 2 entirely separate flights through the same airline, ie Ryanair state specifically that they are a point to point airline & not to book connecting flights through them)

Goodne

Ok thanks everyone; its for 2 seperate flights on 2 different airlines; my sister is flying back from Australia today but her flight was cancelled so she has missed her flight from London to Dublin. Hopefully she has insurance to cover but in the mean time she will have to pay for another flight from London (if she has any money left lol).

ballooba

Goodne wrote: »

Ok thanks everyone; its for 2 seperate flights on 2 different airlines; my sister is flying back from Australia today but her flight was cancelled so she has missed her flight from London to Dublin. Hopefully she has insurance to cover but in the mean time she will have to pay for another flight from London (if she has any money left lol).

That's the risk with booking unguaranteed connections. Luckily flights from London are cheap as chips if you're flexible. SailRail tickets are even cheaper and no baggage charges.

steve-o

There's some confusing stuff being posted here.

If your sister booked the full trip from Australia to Dublin in one go (as part of one transaction) as most people would do, then all legs will have been issued on one ticket. The airline will rebook her for free on the next available flight. It needs to be all on one ticket but it does not have to be on the same airline.

seanmacc

Two words, travel insurance. Make sure it covers airline failure.

ProudDUB

Goodne wrote: »

Ok thanks everyone; its for 2 seperate flights on 2 different airlines; my sister is flying back from Australia today but her flight was cancelled so she has missed her flight from London to Dublin.

It doesn't matter if it is 2 different airlines. As long as the flights were all booked at the same time, on the same transaction, on the same ticket, the airline(s) is obliged to get her to her final destination on their dime. If she bought the Australia to London ticket at one time, as one transaction and then bought the London/Dublin flight at a later date, she is out of luck. It's up to her to figure out how to get to Ireland and pay for it herself.

ballooba

ProudDUB wrote: »

It doesn't matter if it is 2 different airlines. As long as the flights were all booked at the same time, on the same transaction, on the same ticket, the airline(s) is obliged to get her to her final destination on their dime. If she bought the Australia to London ticket at one time, as one transaction and then bought the London/Dublin flight at a later date, she is out of luck. It's up to her to figure out how to get to Ireland and pay for it herself.

This is true, the OP didn't actually say it's not one itinerary. You can have one itinerary with multiple airlines and guaranteed connections.

flikflak

Can you please clear the situation up OP?

The Oz - London flight was cancelled? So she was put on a later flight I take it? Which then meant she missed her connection in London?

Did she,

a) Book a ticket from Oz back to Dublin? This means the ticket covers her for all legs of the journey no matter how many different airlines she uses. For example

Sydney - London with BA
London - Dublin with Aer Lingus

If the above is the case then she should go to the carriers ticket desk and ask to be put on the next available flight.

b). Book a ticket from Oz - London and then make another booking for London - Dublin?

In this case with 2 separate bookings you are just going to have to suck it up and pay for a new flight. She will need to check her travel insurance policy to see what she is covered for but she would need confirmation of delay from airline.

Goodne

she had two seperate tickets so she will have to go though her insurance. Thanks for all your replies