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Error on Zanussi Washing Machine

  • 11-08-2012 11:08am
    #1
    ellie1511
    Registered Users, Registered Users 2 Posts: 50 ✭✭


    Can anyone help with a washing machine problem please? I have a Zanussi Jetstream 1200 and lately it's stopping during the draining phase showing error code E20. I have cleaned the filter but still getting the error.
    We had to get our hot water cylinder changed recently so our water supply has been turned off etc a couple of times.
    Tagged:


Comments

  • #2
    anuprising
    Registered Users, Registered Users 2 Posts: 373 ✭✭anuprising


    E20 is the engineer code for a family of codes
    you have to access the diagnostics programme to get the specific code
    here they are
    [FONT=Arial,Bold][FONT=Arial,Bold]
    E21
    [/FONT]
    [/FONT][FONT=Arial,Bold][FONT=Arial,Bold]Difficulties in draining[/FONT][/FONT]
    [FONT=Arial,Bold][FONT=Arial,Bold][/FONT][/FONT]    [FONT=Arial,Bold][FONT=Arial,Bold][/FONT][/FONT]
    Drain hose kinked/blocked/incorrectly positioned; drain filter

    blocked/dirty; drain pump faulty; wiring faulty; PCB faulty; current

    leakage from heating element to ground.

    Cycle paused. Start
    [FONT=Arial,Bold][FONT=Arial,Bold]
    E23
    [/FONT]
    [/FONT][FONT=Arial,Bold][FONT=Arial,Bold]Drain pump triac faulty [/FONT][/FONT]
    [FONT=Arial,Bold][FONT=Arial,Bold][/FONT][/FONT]Drain pump faulty; wiring faulty; PCB faulty. Safety drain cycle – Cycle stopped

    with door open. OFF
    [FONT=Arial,Bold][FONT=Arial,Bold]
    E24
    [/FONT]
    [/FONT][FONT=Arial,Bold][FONT=Arial,Bold]Fault in “sensing” circuit of drain pump triac [/FONT][/FONT]
    [FONT=Arial,Bold][FONT=Arial,Bold][/FONT][/FONT]PCB faulty. Safety drain cycle – Cycle stopped

    with door released. OFF


  • #3
    ellie1511
    Registered Users, Registered Users 2 Posts: 50 ✭✭ellie1511


    anuprising wrote: »
    E20 is the engineer code for a family of codes
    you have to access the diagnostics programme to get the specific code
    here they are
    [FONT=Arial,Bold][FONT=Arial,Bold]
    E21
    [/FONT]
    [/FONT][FONT=Arial,Bold][FONT=Arial,Bold]Difficulties in draining[/FONT][/FONT]
    [FONT=Arial,Bold][FONT=Arial,Bold][/FONT][/FONT]    [FONT=Arial,Bold][FONT=Arial,Bold][/FONT][/FONT]
    Drain hose kinked/blocked/incorrectly positioned; drain filter

    blocked/dirty; drain pump faulty; wiring faulty; PCB faulty; current

    leakage from heating element to ground.

    Cycle paused. Start
    [FONT=Arial,Bold][FONT=Arial,Bold]
    E23
    [/FONT]
    [/FONT][FONT=Arial,Bold][FONT=Arial,Bold]Drain pump triac faulty [/FONT][/FONT]
    [FONT=Arial,Bold][FONT=Arial,Bold][/FONT][/FONT]Drain pump faulty; wiring faulty; PCB faulty. Safety drain cycle – Cycle stopped

    with door open. OFF
    [FONT=Arial,Bold][FONT=Arial,Bold]
    E24
    [/FONT]
    [/FONT][FONT=Arial,Bold][FONT=Arial,Bold]Fault in “sensing” circuit of drain pump triac [/FONT][/FONT]
    [FONT=Arial,Bold][FONT=Arial,Bold][/FONT][/FONT]PCB faulty. Safety drain cycle – Cycle stopped

    with door released. OFF
    Thanks for that, it seems that the machine doesn't like certain settings so we're avoiding them for now!!


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