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Laptop freezing

  • 10-08-2012 4:20pm
    #1
    Registered Users, Registered Users 2 Posts: 497 ✭✭


    Hi everyone,

    I was just wondering if anyone here can help. Every time my screensaver comes on, my laptop locks up and I can move the mouse but do nothing else. Even if I turn the screensaver off, this will happen. I've tried various clean up measures which have done nothing and the same problem repeats itself when I do a disk fragment. I know nothing about laptops so any help would be greatly appreciated.

    Cheers,

    DH


Comments

  • Registered Users, Registered Users 2 Posts: 10,381 ✭✭✭✭Allyall


    Hi,
    Download MalwareBytes and install it. Update it and run it. Quick Scan should be okay. Follow the instructions when it is finished, if it found anything.

    Also check what programs are running at Startup. Update all your drivers and Windows updates.

    Do you know what version of windows you have?

    Download CCleaner and install it and run it. On the left hand side go to "Tools" and then "Startup".

    On the Bottom Right hand side it says "Save to text file" - Hit that button.

    Post the text file here.


  • Registered Users, Registered Users 2 Posts: 497 ✭✭Darkest Horse


    Allyall wrote: »
    Hi,
    Download MalwareBytes and install it. Update it and run it. Quick Scan should be okay. Follow the instructions when it is finished, if it found anything.

    Also check what programs are running at Startup. Update all your drivers and Windows updates.

    Do you know what version of windows you have?

    Download CCleaner and install it and run it. On the left hand side go to "Tools" and then "Startup".

    On the Bottom Right hand side it says "Save to text file" - Hit that button.

    Post the text file here.

    Thanks for the reply, I'll try that stuff and report back. It's a version of XP, that's all I know! :D


  • Registered Users, Registered Users 2 Posts: 497 ✭✭Darkest Horse


    Thanks for the reply, I'll try that stuff and report back. It's a version of XP, that's all I know! :D

    Here you go!


    Yes HKCU:Run AdobeBridge
    Yes HKCU:Run AliceConnect Meteor C:\Program Files\Broadband to Go\Broadband to Go\Wilog.exe /autostart
    Yes HKCU:Run chromium Google Inc. C:\Program Files\Google\Chrome\Application\chrome.exe --no-startup-window
    Yes HKCU:Run ctfmon.exe Microsoft Corporation C:\WINDOWS\system32\ctfmon.exe
    Yes HKCU:Run download beast Download Beast "C:\program files\Download Beast\DownloadBeast.exe" -h
    Yes HKCU:Run MSMSGS Microsoft Corporation "C:\Program Files\Messenger\msmsgs.exe" /background
    Yes HKCU:Run PC Suite Tray Nokia "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
    Yes HKCU:Run swg Google Inc. "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    Yes HKCU:Run uTorrent BitTorrent, Inc. "C:\Program Files\uTorrent\uTorrent.exe" /MINIMIZED
    Yes HKCU:Run WMPNSCFG Microsoft Corporation C:\Program Files\Windows Media Player\WMPNSCFG.exe
    Yes HKLM:Run Adobe ARM Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    Yes HKLM:Run Adobe Reader Speed Launcher Adobe Systems Incorporated "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    Yes HKLM:Run AdobeAAMUpdater-1.0 Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    Yes HKLM:Run AdobeCS5.5ServiceManager Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
    Yes HKLM:Run AMSG LENOVO C:\Program Files\ThinkVantage\AMSG\Amsg.exe /startup
    Yes HKLM:Run Apoint Alps Electric Co., Ltd. C:\Program Files\Apoint2K\Apoint.exe
    Yes HKLM:Run AppleSyncNotifier Apple Inc. C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    Yes HKLM:Run egui ESET "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
    Yes HKLM:Run GrooveMonitor Microsoft Corporation "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    Yes HKLM:Run HotKeysCmds Intel Corporation C:\WINDOWS\system32\hkcmd.exe
    Yes HKLM:Run HTC Sync Loader "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
    Yes HKLM:Run IgfxTray Intel Corporation C:\WINDOWS\system32\igfxtray.exe
    Yes HKLM:Run IntelliPoint Microsoft Corporation "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    Yes HKLM:Run IntelWireless Intel(R) Corporation "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
    Yes HKLM:Run IntelZeroConfig Intel(R) Corporation "C:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe"
    Yes HKLM:Run ISW Check Point Software Technologies C:\Program Files\CheckPoint\ZAForceField\ForceField.exe /icon="hidden"
    Yes HKLM:Run iTunesHelper Apple Inc. "C:\Program Files\iTunes\iTunesHelper.exe"
    Yes HKLM:Run LPManager Lenovo Group Limited C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
    Yes HKLM:Run Malwarebytes' Anti-Malware Malwarebytes Corporation "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    Yes HKLM:Run MSC Microsoft Corporation "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    Yes HKLM:Run Persistence Intel Corporation C:\WINDOWS\system32\igfxpers.exe
    Yes HKLM:Run PMHandler Lenovo C:\PROGRA~1\Lenovo\PMDriver\PMHandler.exe
    Yes HKLM:Run QuickTime Task Apple Inc. "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    Yes HKLM:Run RoxWatchTray Sonic Solutions "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
    Yes HKLM:Run SmartAudio Conexant C:\Program Files\CONEXANT\SMARTAUDIO\SMAUDIO.EXE /c
    Yes HKLM:Run SunJavaUpdateSched Sun Microsystems, Inc. "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    Yes HKLM:Run SwitchBoard Adobe Systems Incorporated C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    Yes HKLM:Run TkBellExe RealNetworks, Inc. "C:\program files\real\realplayer\update\realsched.exe" -osboot
    Yes HKLM:Run TPFNF7 Lenovo Group Limited C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe /r
    Yes HKLM:Run TPWAUDAP Lenovo Group Limited C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe
    Yes HKLM:Run TVT Scheduler Proxy Lenovo Group Limited C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
    Yes HKLM:Run VeriFaceManager C:\Program Files\Lenovo\VeriFaceIII\PManage.exe
    Yes HKLM:Run WinampAgent Nullsoft, Inc. "C:\Program Files\Winamp\winampa.exe"
    Yes HKLM:Run ZoneAlarm Check Point Software Technologies LTD "C:\Program Files\CheckPoint\ZoneAlarm\zatray.exe"
    Yes HKLM:RunOnce Malwarebytes Anti-Malware Malwarebytes Corporation C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
    Yes Startup Common Update Agent.lnk C:\Program Files\Broadband to Go\Broadband to Go\AutoUpdateSrv.exe
    Yes Startup Common Windows Search.lnk Microsoft Corporation C:\Program Files\Windows Desktop Search\WindowsSearch.exe


  • Registered Users, Registered Users 2 Posts: 10,381 ✭✭✭✭Allyall


    Wow.. Hold on.. :)

    Disable all of these from starting up, and restart. They'll still be on the PC, they just won't start with it.

    Also uninstall ZoneAlarm using CCleaner -> Tools -> Uninstall

    Yes HKCU:Run AdobeBridge
    Yes HKCU:Run chromium Google Inc. C:\Program Files\Google\Chrome\Application\chrome.exe --no-startup-window
    Yes HKCU:Run download beast Download Beast "C:\program files\Download Beast\DownloadBeast.exe" -h
    Yes HKCU:Run MSMSGS Microsoft Corporation "C:\Program Files\Messenger\msmsgs.exe" /background
    Yes HKCU:Run PC Suite Tray Nokia "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
    Yes HKCU:Run swg Google Inc. "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    Yes HKCU:Run uTorrent BitTorrent, Inc. "C:\Program Files\uTorrent\uTorrent.exe" /MINIMIZED
    Yes HKCU:Run WMPNSCFG Microsoft Corporation C:\Program Files\Windows Media Player\WMPNSCFG.exe
    Yes HKLM:Run Adobe ARM Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    Yes HKLM:Run Adobe Reader Speed Launcher Adobe Systems Incorporated "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    Yes HKLM:Run AdobeAAMUpdater-1.0 Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    Yes HKLM:Run AdobeCS5.5ServiceManager Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
    Yes HKLM:Run AppleSyncNotifier Apple Inc. C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    Yes HKLM:Run egui ESET "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
    Yes HKLM:Run GrooveMonitor Microsoft Corporation "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    Yes HKLM:Run HTC Sync Loader "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
    Yes HKLM:Run ISW Check Point Software Technologies C:\Program Files\CheckPoint\ZAForceField\ForceField.exe /icon="hidden"
    Yes HKLM:Run iTunesHelper Apple Inc. "C:\Program Files\iTunes\iTunesHelper.exe"
    Yes HKLM:Run MSC Microsoft Corporation "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    Yes HKLM:Run Persistence Intel Corporation C:\WINDOWS\system32\igfxpers.exe
    Yes HKLM:Run PMHandler Lenovo C:\PROGRA~1\Lenovo\PMDriver\PMHandler.exe
    Yes HKLM:Run QuickTime Task Apple Inc. "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    Yes HKLM:Run RoxWatchTray Sonic Solutions "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
    Yes HKLM:Run SunJavaUpdateSched Sun Microsystems, Inc. "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    Yes HKLM:Run SwitchBoard Adobe Systems Incorporated C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    Yes HKLM:Run TkBellExe RealNetworks, Inc. "C:\program files\real\realplayer\update\realsched.exe" -osboot
    Yes HKLM:Run WinampAgent Nullsoft, Inc. "C:\Program Files\Winamp\winampa.exe"
    Yes HKLM:Run ZoneAlarm Check Point Software Technologies LTD "C:\Program Files\CheckPoint\ZoneAlarm\zatray.exe"


    After you Restart, repost that list again (The new one).

    Also Uninstall ESET NOD32 if you are not paying for it.


  • Registered Users, Registered Users 2 Posts: 1,882 ✭✭✭johndoe99


    press Ctrl+Alt+Del, open task manager / performance.
    Whats the CPU usage and RAM usage


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  • Registered Users, Registered Users 2 Posts: 497 ✭✭Darkest Horse


    Allyall wrote: »
    Wow.. Hold on.. :)

    Disable all of these from starting up, and restart. They'll still be on the PC, they just won't start with it.

    Also uninstall ZoneAlarm using CCleaner -> Tools -> Uninstall

    Yes HKCU:Run AdobeBridge
    Yes HKCU:Run chromium Google Inc. C:\Program Files\Google\Chrome\Application\chrome.exe --no-startup-window
    Yes HKCU:Run download beast Download Beast "C:\program files\Download Beast\DownloadBeast.exe" -h
    Yes HKCU:Run MSMSGS Microsoft Corporation "C:\Program Files\Messenger\msmsgs.exe" /background
    Yes HKCU:Run PC Suite Tray Nokia "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
    Yes HKCU:Run swg Google Inc. "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    Yes HKCU:Run uTorrent BitTorrent, Inc. "C:\Program Files\uTorrent\uTorrent.exe" /MINIMIZED
    Yes HKCU:Run WMPNSCFG Microsoft Corporation C:\Program Files\Windows Media Player\WMPNSCFG.exe
    Yes HKLM:Run Adobe ARM Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    Yes HKLM:Run Adobe Reader Speed Launcher Adobe Systems Incorporated "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    Yes HKLM:Run AdobeAAMUpdater-1.0 Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    Yes HKLM:Run AdobeCS5.5ServiceManager Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
    Yes HKLM:Run AppleSyncNotifier Apple Inc. C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    Yes HKLM:Run egui ESET "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
    Yes HKLM:Run GrooveMonitor Microsoft Corporation "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    Yes HKLM:Run HTC Sync Loader "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
    Yes HKLM:Run ISW Check Point Software Technologies C:\Program Files\CheckPoint\ZAForceField\ForceField.exe /icon="hidden"
    Yes HKLM:Run iTunesHelper Apple Inc. "C:\Program Files\iTunes\iTunesHelper.exe"
    Yes HKLM:Run MSC Microsoft Corporation "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    Yes HKLM:Run Persistence Intel Corporation C:\WINDOWS\system32\igfxpers.exe
    Yes HKLM:Run PMHandler Lenovo C:\PROGRA~1\Lenovo\PMDriver\PMHandler.exe
    Yes HKLM:Run QuickTime Task Apple Inc. "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    Yes HKLM:Run RoxWatchTray Sonic Solutions "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
    Yes HKLM:Run SunJavaUpdateSched Sun Microsystems, Inc. "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    Yes HKLM:Run SwitchBoard Adobe Systems Incorporated C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    Yes HKLM:Run TkBellExe RealNetworks, Inc. "C:\program files\real\realplayer\update\realsched.exe" -osboot
    Yes HKLM:Run WinampAgent Nullsoft, Inc. "C:\Program Files\Winamp\winampa.exe"
    Yes HKLM:Run ZoneAlarm Check Point Software Technologies LTD "C:\Program Files\CheckPoint\ZoneAlarm\zatray.exe"


    After you Restart, repost that list again (The new one).

    Also Uninstall ESET NOD32 if you are not paying for it.

    I'll do all that thanks. Weird thing is, the problem seems to have been corrected:eek:


  • Registered Users, Registered Users 2 Posts: 10,381 ✭✭✭✭Allyall


    It may be only temporarily. You have a lot of security on it, and the same type of programs running at the same time, generally don't like each other.

    If you're not paying for ESET, remove it and download MSE (Don't install it yet)

    ~ Do you use Checkpoint?


    After you restart and post the list, run CCleaner again, This time go to "Registry" -> Scan For Issues -> Fix Checked.

    I never Keep a back up log, but that's entirely up to you.


  • Registered Users, Registered Users 2 Posts: 497 ✭✭Darkest Horse


    New list:


    Yes HKCU:Run AdobeBridge
    No HKCU:Run AliceConnect Meteor C:\Program Files\Broadband to Go\Broadband to Go\Wilog.exe /autostart
    No HKCU:Run chromium Google Inc. C:\Program Files\Google\Chrome\Application\chrome.exe --no-startup-window
    No HKCU:Run ctfmon.exe Microsoft Corporation C:\WINDOWS\system32\ctfmon.exe
    No HKCU:Run download beast Download Beast "C:\program files\Download Beast\DownloadBeast.exe" -h
    No HKCU:Run MSMSGS Microsoft Corporation "C:\Program Files\Messenger\msmsgs.exe" /background
    No HKCU:Run PC Suite Tray Nokia "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
    No HKCU:Run swg Google Inc. "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    No HKCU:Run uTorrent BitTorrent, Inc. "C:\Program Files\uTorrent\uTorrent.exe" /MINIMIZED
    No HKCU:Run WMPNSCFG Microsoft Corporation C:\Program Files\Windows Media Player\WMPNSCFG.exe
    No HKLM:Run Adobe ARM Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    No HKLM:Run Adobe Reader Speed Launcher Adobe Systems Incorporated "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    No HKLM:Run AdobeAAMUpdater-1.0 Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    No HKLM:Run AdobeCS5.5ServiceManager Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
    No HKLM:Run AMSG LENOVO C:\Program Files\ThinkVantage\AMSG\Amsg.exe /startup
    No HKLM:Run Apoint Alps Electric Co., Ltd. C:\Program Files\Apoint2K\Apoint.exe
    No HKLM:Run AppleSyncNotifier Apple Inc. C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    No HKLM:Run egui ESET "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
    No HKLM:Run GrooveMonitor Microsoft Corporation "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    No HKLM:Run HotKeysCmds Intel Corporation C:\WINDOWS\system32\hkcmd.exe
    No HKLM:Run HTC Sync Loader "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
    No HKLM:Run IgfxTray Intel Corporation C:\WINDOWS\system32\igfxtray.exe
    No HKLM:Run IntelliPoint Microsoft Corporation "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    No HKLM:Run IntelWireless Intel(R) Corporation "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
    No HKLM:Run IntelZeroConfig Intel(R) Corporation "C:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe"
    No HKLM:Run iTunesHelper Apple Inc. "C:\Program Files\iTunes\iTunesHelper.exe"
    No HKLM:Run LPManager Lenovo Group Limited C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
    No HKLM:Run Malwarebytes' Anti-Malware Malwarebytes Corporation "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    No HKLM:Run MSC Microsoft Corporation "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    No HKLM:Run Persistence Intel Corporation C:\WINDOWS\system32\igfxpers.exe
    No HKLM:Run PMHandler Lenovo C:\PROGRA~1\Lenovo\PMDriver\PMHandler.exe
    No HKLM:Run QuickTime Task Apple Inc. "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    No HKLM:Run RoxWatchTray Sonic Solutions "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
    No HKLM:Run SmartAudio Conexant C:\Program Files\CONEXANT\SMARTAUDIO\SMAUDIO.EXE /c
    No HKLM:Run SunJavaUpdateSched Sun Microsystems, Inc. "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    No HKLM:Run SwitchBoard Adobe Systems Incorporated C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    No HKLM:Run TkBellExe RealNetworks, Inc. "C:\program files\real\realplayer\update\realsched.exe" -osboot
    No HKLM:Run TPFNF7 Lenovo Group Limited C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe /r
    No HKLM:Run TPWAUDAP Lenovo Group Limited C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe
    No HKLM:Run TVT Scheduler Proxy Lenovo Group Limited C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
    No HKLM:Run VeriFaceManager C:\Program Files\Lenovo\VeriFaceIII\PManage.exe
    No HKLM:Run WinampAgent Nullsoft, Inc. "C:\Program Files\Winamp\winampa.exe"
    No Startup Common Update Agent.lnk C:\Program Files\Broadband to Go\Broadband to Go\AutoUpdateSrv.exe
    No Startup Common Windows Search.lnk Microsoft Corporation C:\Program Files\Windows Desktop Search\WindowsSearch.exe

    Not sure what checkpoint is, should I get it?


  • Registered Users, Registered Users 2 Posts: 2,604 ✭✭✭200motels


    The only 2 things that should start up are your O/S and Anti virus, you should delete everything else from starting up in C cleaner.


  • Registered Users, Registered Users 2 Posts: 10,381 ✭✭✭✭Allyall


    Sorry. I should have pointed out that the first list i put back up was only some of the items from your list, not all of them.

    1. Yes HKCU:Run AdobeBridge
    2. No HKCU:Run AliceConnect Meteor C:\Program Files\Broadband to Go\Broadband to Go\Wilog.exe /autostart
    3. No HKCU:Run chromium Google Inc. C:\Program Files\Google\Chrome\Application\chrome.exe --no-startup-window
    4. No HKCU:Run ctfmon.exe Microsoft Corporation C:\WINDOWS\system32\ctfmon.exe
    5. No HKCU:Run download beast Download Beast "C:\program files\Download Beast\DownloadBeast.exe" -h
    6. No HKCU:Run MSMSGS Microsoft Corporation "C:\Program Files\Messenger\msmsgs.exe" /background
    7. No HKCU:Run PC Suite Tray Nokia "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
    8. No HKCU:Run swg Google Inc. "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    9. No HKCU:Run uTorrent BitTorrent, Inc. "C:\Program Files\uTorrent\uTorrent.exe" /MINIMIZED
    10. No HKCU:Run WMPNSCFG Microsoft Corporation C:\Program Files\Windows Media Player\WMPNSCFG.exe
    11. No HKLM:Run Adobe ARM Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    12. No HKLM:Run Adobe Reader Speed Launcher Adobe Systems Incorporated "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    13. No HKLM:Run AdobeAAMUpdater-1.0 Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    14. No HKLM:Run AdobeCS5.5ServiceManager Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
    15. No HKLM:Run AMSG LENOVO C:\Program Files\ThinkVantage\AMSG\Amsg.exe /startup
    16. No HKLM:Run Apoint Alps Electric Co., Ltd. C:\Program Files\Apoint2K\Apoint.exe
    17. No HKLM:Run AppleSyncNotifier Apple Inc. C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    18. No HKLM:Run egui ESET "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
    19. No HKLM:Run GrooveMonitor Microsoft Corporation "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    20. No HKLM:Run HotKeysCmds Intel Corporation C:\WINDOWS\system32\hkcmd.exe
    21. No HKLM:Run HTC Sync Loader "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
    22. No HKLM:Run IgfxTray Intel Corporation C:\WINDOWS\system32\igfxtray.exe
    23. No HKLM:Run IntelliPoint Microsoft Corporation "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    24. No HKLM:Run IntelWireless Intel(R) Corporation "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
    25. No HKLM:Run IntelZeroConfig Intel(R) Corporation "C:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe"
    26. No HKLM:Run iTunesHelper Apple Inc. "C:\Program Files\iTunes\iTunesHelper.exe"
    27. No HKLM:Run LPManager Lenovo Group Limited C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
    28. No HKLM:Run Malwarebytes' Anti-Malware Malwarebytes Corporation "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    29. No HKLM:Run MSC Microsoft Corporation "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    30. No HKLM:Run Persistence Intel Corporation C:\WINDOWS\system32\igfxpers.exe
    31. No HKLM:Run PMHandler Lenovo C:\PROGRA~1\Lenovo\PMDriver\PMHandler.exe
    32. No HKLM:Run QuickTime Task Apple Inc. "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    33. No HKLM:Run RoxWatchTray Sonic Solutions "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
    34. No HKLM:Run SmartAudio Conexant C:\Program Files\CONEXANT\SMARTAUDIO\SMAUDIO.EXE c/
    35. No HKLM:Run SunJavaUpdateSched Sun Microsystems, Inc. "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    36. No HKLM:Run SwitchBoard Adobe Systems Incorporated C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    37. No HKLM:Run TkBellExe RealNetworks, Inc. "C:\program files\real\realplayer\update\realsched.exe" -osboot
    38. No HKLM:Run TPFNF7 Lenovo Group Limited C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe /r
    39. No HKLM:Run TPWAUDAP Lenovo Group Limited C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe
    40. No HKLM:Run TVT Scheduler Proxy Lenovo Group Limited C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
    41. No HKLM:Run VeriFaceManager C:\Program Files\Lenovo\VeriFaceIII\PManage.exe
    42. No HKLM:Run WinampAgent Nullsoft, Inc. "C:\Program Files\Winamp\winampa.exe"
    43. No Startup Common Update Agent.lnk C:\Program Files\Broadband to Go\Broadband to Go\AutoUpdateSrv.exe
    44. No Startup Common Windows Search.lnk Microsoft Corporation C:\Program Files\Windows Desktop Search\WindowsSearch.exe

    The Items in Bold, should say yes. So re-enable them for now anyway, some of them are Lenovo's own software, which isn't needed, but okay for now.

    Disable the top item in the list in Red.

    So, Re-enable

    2, 4, 15, 16, 20, 22, 23, 24, 25, 27, 30, 31, 34, 38, 39, 40, 41, 43, 44

    and number 1 should be disabled

    Checkpoint is on your PC, so maybe remove that too. Are you paying for ESET?

    When you've done all that, Delete all the Disabled items from the list, then Post the new list, and disable a few more. (I'll show you which ones), But these ones will stay on the list for different reasons.


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  • Registered Users, Registered Users 2 Posts: 497 ✭✭Darkest Horse


    Done that now, no wasn't paying for ESET. Had it bu the licence ran out so I probably only have myself to blame. Thanks a million for helping.


  • Registered Users, Registered Users 2 Posts: 10,381 ✭✭✭✭Allyall


    Done that now, no wasn't paying for ESET. Had it bu the licence ran out so I probably only have myself to blame. Thanks a million for helping.

    No problem :)

    So did you remove ESET, ZoneAlarm, and Checkpoint (Forcefield)?

    And could you post the new startup list please.


  • Registered Users, Registered Users 2 Posts: 497 ✭✭Darkest Horse


    The first two - yes, but couldn't find checkpoint.


    Yes HKCU:Run AdobeBridge
    Yes HKCU:Run AliceConnect Meteor C:\Program Files\Broadband to Go\Broadband to Go\Wilog.exe /autostart
    No HKCU:Run chromium Google Inc. C:\Program Files\Google\Chrome\Application\chrome.exe --no-startup-window
    Yes HKCU:Run ctfmon.exe Microsoft Corporation C:\WINDOWS\system32\ctfmon.exe
    No HKCU:Run download beast Download Beast "C:\program files\Download Beast\DownloadBeast.exe" -h
    No HKCU:Run MSMSGS Microsoft Corporation "C:\Program Files\Messenger\msmsgs.exe" /background
    No HKCU:Run PC Suite Tray Nokia "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
    No HKCU:Run swg Google Inc. "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    Yes HKCU:Run uTorrent BitTorrent, Inc. "C:\Program Files\uTorrent\uTorrent.exe" /MINIMIZED
    No HKCU:Run WMPNSCFG Microsoft Corporation C:\Program Files\Windows Media Player\WMPNSCFG.exe
    No HKLM:Run Adobe ARM Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    No HKLM:Run Adobe Reader Speed Launcher Adobe Systems Incorporated "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    No HKLM:Run AdobeAAMUpdater-1.0 Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    No HKLM:Run AdobeCS5.5ServiceManager Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
    Yes HKLM:Run AMSG LENOVO C:\Program Files\ThinkVantage\AMSG\Amsg.exe /startup
    Yes HKLM:Run Apoint Alps Electric Co., Ltd. C:\Program Files\Apoint2K\Apoint.exe
    No HKLM:Run AppleSyncNotifier Apple Inc. C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    No HKLM:Run egui ESET "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
    No HKLM:Run GrooveMonitor Microsoft Corporation "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    Yes HKLM:Run HotKeysCmds Intel Corporation C:\WINDOWS\system32\hkcmd.exe
    No HKLM:Run HTC Sync Loader "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
    Yes HKLM:Run IgfxTray Intel Corporation C:\WINDOWS\system32\igfxtray.exe
    Yes HKLM:Run IntelliPoint Microsoft Corporation "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    Yes HKLM:Run IntelWireless Intel(R) Corporation "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
    Yes HKLM:Run IntelZeroConfig Intel(R) Corporation "C:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe"
    No HKLM:Run iTunesHelper Apple Inc. "C:\Program Files\iTunes\iTunesHelper.exe"
    Yes HKLM:Run LPManager Lenovo Group Limited C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
    No HKLM:Run Malwarebytes' Anti-Malware Malwarebytes Corporation "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    No HKLM:Run MSC Microsoft Corporation "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    Yes HKLM:Run Persistence Intel Corporation C:\WINDOWS\system32\igfxpers.exe
    Yes HKLM:Run PMHandler Lenovo C:\PROGRA~1\Lenovo\PMDriver\PMHandler.exe
    No HKLM:Run QuickTime Task Apple Inc. "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    No HKLM:Run RoxWatchTray Sonic Solutions "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
    Yes HKLM:Run SmartAudio Conexant C:\Program Files\CONEXANT\SMARTAUDIO\SMAUDIO.EXE /c
    No HKLM:Run SunJavaUpdateSched Sun Microsystems, Inc. "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    No HKLM:Run SwitchBoard Adobe Systems Incorporated C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    No HKLM:Run TkBellExe RealNetworks, Inc. "C:\program files\real\realplayer\update\realsched.exe" -osboot
    Yes HKLM:Run TPFNF7 Lenovo Group Limited C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe /r
    Yes HKLM:Run TPWAUDAP Lenovo Group Limited C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe
    Yes HKLM:Run TVT Scheduler Proxy Lenovo Group Limited C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
    Yes HKLM:Run VeriFaceManager C:\Program Files\Lenovo\VeriFaceIII\PManage.exe
    No HKLM:Run WinampAgent Nullsoft, Inc. "C:\Program Files\Winamp\winampa.exe"
    Yes Startup Common Update Agent.lnk C:\Program Files\Broadband to Go\Broadband to Go\AutoUpdateSrv.exe
    Yes Startup Common Windows Search.lnk Microsoft Corporation C:\Program Files\Windows Desktop Search\WindowsSearch.exe


  • Registered Users, Registered Users 2 Posts: 10,381 ✭✭✭✭Allyall


    It could be called Forcefield.

    Delete the items in Red (Make Sure they are disabled)

    And Disable the Bold Items. (This is the last time - I promise :) )

    Yes HKCU:Run AdobeBridge
    Yes HKCU:Run AliceConnect Meteor C:\Program Files\Broadband to Go\Broadband to Go\Wilog.exe /autostart
    No HKCU:Run chromium Google Inc. C:\Program Files\Google\Chrome\Application\chrome.exe --no-startup-window
    Yes HKCU:Run ctfmon.exe Microsoft Corporation C:\WINDOWS\system32\ctfmon.exe
    No HKCU:Run download beast Download Beast "C:\program files\Download Beast\DownloadBeast.exe" -h
    No HKCU:Run MSMSGS Microsoft Corporation "C:\Program Files\Messenger\msmsgs.exe" /background
    No HKCU:Run PC Suite Tray Nokia "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
    No HKCU:Run swg Google Inc. "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

    Yes HKCU:Run uTorrent BitTorrent, Inc. "C:\Program Files\uTorrent\uTorrent.exe" /MINIMIZED
    No HKCU:Run WMPNSCFG Microsoft Corporation C:\Program Files\Windows Media Player\WMPNSCFG.exe
    No HKLM:Run Adobe ARM Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    No HKLM:Run Adobe Reader Speed Launcher Adobe Systems Incorporated "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    No HKLM:Run AdobeAAMUpdater-1.0 Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    No HKLM:Run AdobeCS5.5ServiceManager Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin

    Yes HKLM:Run AMSG LENOVO C:\Program Files\ThinkVantage\AMSG\Amsg.exe /startup
    Yes HKLM:Run Apoint Alps Electric Co., Ltd. C:\Program Files\Apoint2K\Apoint.exe

    No HKLM:Run AppleSyncNotifier Apple Inc. C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    No HKLM:Run egui ESET "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
    No HKLM:Run GrooveMonitor Microsoft Corporation "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    Yes HKLM:Run HotKeysCmds Intel Corporation C:\WINDOWS\system32\hkcmd.exe
    No HKLM:Run HTC Sync Loader "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup

    Yes HKLM:Run IgfxTray Intel Corporation C:\WINDOWS\system32\igfxtray.exe
    Yes HKLM:Run IntelliPoint Microsoft Corporation "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    Yes HKLM:Run IntelWireless Intel(R) Corporation "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
    Yes HKLM:Run IntelZeroConfig Intel(R) Corporation "C:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe"
    No HKLM:Run iTunesHelper Apple Inc. "C:\Program Files\iTunes\iTunesHelper.exe"
    Yes HKLM:Run LPManager Lenovo Group Limited C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
    No HKLM:Run Malwarebytes' Anti-Malware Malwarebytes Corporation "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    No HKLM:Run MSC Microsoft Corporation "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

    Yes HKLM:Run Persistence Intel Corporation C:\WINDOWS\system32\igfxpers.exe
    Yes HKLM:Run PMHandler Lenovo C:\PROGRA~1\Lenovo\PMDriver\PMHandler.exe
    No HKLM:Run QuickTime Task Apple Inc. "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    No HKLM:Run RoxWatchTray Sonic Solutions "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"

    Yes HKLM:Run SmartAudio Conexant C:\Program Files\CONEXANT\SMARTAUDIO\SMAUDIO.EXE /c
    No HKLM:Run SunJavaUpdateSched Sun Microsystems, Inc. "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    No HKLM:Run SwitchBoard Adobe Systems Incorporated C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    No HKLM:Run TkBellExe RealNetworks, Inc. "C:\program files\real\realplayer\update\realsched.exe" -osboot

    Yes HKLM:Run TPFNF7 Lenovo Group Limited C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe /r
    Yes HKLM:Run TPWAUDAP Lenovo Group Limited C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe
    Yes HKLM:Run TVT Scheduler Proxy Lenovo Group Limited C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
    Yes HKLM:Run VeriFaceManager C:\Program Files\Lenovo\VeriFaceIII\PManage.exe

    No HKLM:Run WinampAgent Nullsoft, Inc. "C:\Program Files\Winamp\winampa.exe"
    Yes Startup Common Update Agent.lnk C:\Program Files\Broadband to Go\Broadband to Go\AutoUpdateSrv.exe
    Yes Startup Common Windows Search.lnk Microsoft Corporation C:\Program Files\Windows Desktop Search\WindowsSearch.exe


  • Registered Users, Registered Users 2 Posts: 10,381 ✭✭✭✭Allyall


    After that, Restart the PC.

    Do another CCleaner registry Clean (after uninstalling those three programs)

    Download Defraggler (not vital, it just puts your bits and bytes in order, so your computer can find them faster, and run them. - Like a Librarian having all the books categorised and in order ;) ) and run it.

    Install MSE (Microsoft Security Essentials)

    There is some other small tweaks and cleans you can do, but that, Hopefully is the end of your problems..

    I'm off to the pub for Last orders, Just got an offer i can't refuse :D


  • Registered Users, Registered Users 2 Posts: 497 ✭✭Darkest Horse


    Thanks a million, hope you aren't hungover!

    All seem to be working fine.


  • Registered Users, Registered Users 2 Posts: 10,381 ✭✭✭✭Allyall


    Cool.
    Yep, a little hungover, as i hadn't drank in a while, and it only took a few. Ah well..:)


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