iphone 4s. Cannot hear others and they can't hear me..... insurance question.

grind gremlin

Insured with carphone warehouse. Phone is only a few months old.

Would I be better off if my phone was accidentally damaged rather than having to get it repaired?

Has anyone dealt with them before regarding this kind of problem?

I can listen to itunes on the phone and voice recognition works for calling people... Headphones don't help and neither does putting it on speaker.

Deep Thought

grind gremlin wrote: »

Insured with carphone warehouse. Phone is only a few months old.

Would I be better off if my phone was accidentally damaged rather than having to get it repaired?

Has anyone dealt with them before regarding this kind of problem?

I can listen to itunes on the phone and voice recognition works for calling people... Headphones don't help and neither does putting it on speaker.

why do this under insurance...if its a few months...bring it back...no insurance needed for that, or call Apple directly and send it to them

120_Minutes

Agreed, if its a couple of months old and you didnt cause this damage then let the apple warranty take care of it. save yourself the insurance excess fee.

mad muffin

Don't go to the carphone warehouse or claim on insurance. Go to Apple direct.

I had this problem and they swapped it for a new phone.

Rambo

mad muffin wrote: »

Don't go to the carphone warehouse or claim on insurance. Go to Apple direct.

I has this problem and they swapped it for a new phone.

+1

JoeA3

Friend of mine had this exact problem and a full restore fixed it. Might be worth a go, as Apple will suggest you try it anyway.