Problem with online boarding pass

Wicklowleaid

Hi All,
I am travelling Friday with a certain no frills carrier and have proceeded to check in online and print my boarding passes. To my horror I have made a stupid mistake and mistyped one letter in my surname an m instead of an n! My question is what do people thing I should do? Proceed and hope for the best? Ring up the helpline? Has this every happened to anyone before and what was the outcome? I'm fairly worried! Thank you in advance!

ballooba

Call them and explain. There will likely be no charge.

miller50841

My girlfriend done that on me went through said nothing got through even didn't have to place bag in the size yoke:D

L1011

ballooba wrote: »

Call them and explain. There will likely be no charge.

With Ryanair? Hahahahahahahahahahahahahahahahaha.

Pay the name change fee or risk not being allowed boarding.

Eerie

Your name can be misspelled up to 3 characters without a problem. I had this issue before. My first name can be spelled 2 different ways (my way having 2 extra letters) and I had no problem, even with Ryanair! :rolleyes:

BuffyBot

MYOB wrote: »

With Ryanair? Hahahahahahahahahahahahahahahahaha.

Pay the name change fee or risk not being allowed boarding.

Nonsense. Check out the multiple reports of mistakes being corrected quickly and without charge by Ryanair on the Travel forum.

OP - it won't be an issue. If you're really concerned, call them.

L1011

Eerie wrote: »

Your name can be misspelled up to 3 characters without a problem. I had this issue before. My first name can be spelled 2 different ways (my way having 2 extra letters) and I had no problem, even with Ryanair! :rolleyes:

Your issue is more with airport security, should you be flying back from an airport that does outbound verification of ID (e.g. Gatwick)

BuffyBot wrote: »

Nonsense. Check out the multiple reports of mistakes being corrected quickly and without charge by Ryanair on the Travel forum.

OP - it won't be an issue. If you're really concerned, call them.

I know of people who have been forced to pay the change fee. After spending quite some time on hold on a premium rate number = not free.

BuffyBot

As Eerie states, 3 letters difference is generally the industry standard (which many folks have posted Ryanair adhering to, and answering the calls quite quickly which would differ from the folks you know).

Posting what you did is likely to send folks into an unessecary panic.

L1011

BuffyBot wrote: »

Posting what you did is likely to send folks into an unessecary panic.

I'm posting from actual experience.

Wicklowleaid

Thanks everyone for all your help. Rang up the Ryanair helpline this morning, very helpful lady who changed the spelling error free of charge and asked me to leave it for two three hours and check in again online, reprint my boarding pass. She will email head office and they will make the change for me free of charge!

ballooba

MYOB wrote: »

With Ryanair? Hahahahahahahahahahahahahahahahaha.

Pay the name change fee or risk not being allowed boarding.

I've had experience contrary to that on several occasions, never refused. Don't let the truth get in the way of a good prejudice though.

Wicklowleaid wrote: »

Thanks everyone for all your help. Rang up the Ryanair helpline this morning, very helpful lady who changed the spelling error free of charge and asked me to leave it for two three hours and check in again online, reprint my boarding pass. She will email head office and they will make the change for me free of charge!

Glad to hear it worked out.

MYOB wrote: »

I know of people who have been forced to pay the change fee. After spending quite some time on hold on a premium rate number = not free.

0818 is hardly 'premium rate'. That's rubbish.

murphaph

Wicklowleaid wrote: »

Thanks everyone for all your help. Rang up the Ryanair helpline this morning, very helpful lady who changed the spelling error free of charge and asked me to leave it for two three hours and check in again online, reprint my boarding pass. She will email head office and they will make the change for me free of charge!

Fair play to them, credit where it's due.

devnull

Name corrections are free.

Name changes are paid.

murphaph

devnull wrote: »

Name corrections are free.

Name changes are paid.

What happens if you inadvertently use the wrong version of the same person's name (say they have the Irish version in their passport and you book using the English name)?

I often book flights for a friend in Berlin with no CC. He has an unusual name and what we call him is not his "passport name".

It would be a correction for the same person but the entire name would look different (like someone else).

dubdaymo

MYOB wrote: »

Your issue is more with airport security, should you be flying back from an airport that does outbound verification of ID (e.g. Gatwick)

More scaremongering. I go through Gatwick regularly (including last week) and my passport never comes out of my pocket until I reach the EI or FR gates.

L1011

dubdaymo wrote: »

More scaremongering. I go through Gatwick regularly (including last week) and my passport never comes out of my pocket until I reach the EI or FR gates.

So how, precisely, do you get through the airport security agent doing exit verification *in front* of the EI/FR ground handlers? Vault the barrier?

You may not have noticed the uniform, but its airport security who check your ID at the gate - not the airline, unless they decide they want to as well. Hence the different people checking the ID and scanning the boarding passes.

BuffyBot

That's generally airline staff/their contracted ground handling agents...

L1011

BuffyBot wrote: »

That's generally airline staff/their contracted ground handling agents...

Not in LGW South Terminal (the one used by FR and EI) its not. Have you used it?

The entry to security is done using automatic gates, like in DUB T1. Then there is a security staff member who checks ID and verifies the photograph taken at the security entrance *before you get to the airline staff at the gate*.

The airline staff frequently do no bother checking ID at all - so its not the airline you deal with for this part, its Gatwick Airport.

ballooba

murphaph wrote: »

devnull wrote: »

Name corrections are free.

Name changes are paid.

What happens if you inadvertently use the wrong version of the same person's name (say they have the Irish version in their passport and you book using the English name)?

I often book flights for a friend in Berlin with no CC. He has an unusual name and what we call him is not his "passport name".

It would be a correction for the same person but the entire name would look different (like someone else).

I have this very problem with work booked travel sometimes. I ask Ryanair to add my legal name, as long as I don't take away my middle (given) name it's free.

dubdaymo

MYOB wrote: »

but its airport security who check your ID at the gate

'fraid not. The airport security agent who checks the photo does not check your ID (passport). The check of your ID is done by Servisair agents (on behalf of Ryanair) at the second set of desks just like Ryanair staff do at Dublin gates. The same agents will often insist on passengers putting their "shopping" into their case so they have only one carry-on. On one occasion I was there when a nasty woman who had been stopped demanded to see a Ryanair rep and the agent told her, quite bluntly, that he was acting for Ryanair and was "the boss":).
So, that's why, when it is time to board from the gate lounge, no further checks need to be done until you enter the aircraft and present your boarding pass.

L1011

dubdaymo wrote: »

'fraid not. The airport security agent who checks the photo does not check your ID (passport). The check of your ID is done by Servisair agents (on behalf of Ryanair) at the second set of desks just like Ryanair staff do at Dublin gates. The same agents will often insist on passengers putting their "shopping" into their case so they have only one carry-on. On one occasion I was there when a nasty woman who had been stopped demanded to see a Ryanair rep and the agent told her, quite bluntly, that he was acting for Ryanair and was "the boss":).
So, that's why, when it is time to board from the gate lounge, no further checks need to be done until you enter the aircraft and present your boarding pass.

Last number of times I've used LGW, the airport security agent checks ID and not the (Menzies, I believe, for EI) ground handling agents; and I use LGW rather more than I'd like to. The same applies at quite a few other airports internationally so it is completely unsafe to assume that you are only going to be subject to an ID check by your airline.

The issue here anyway is resolved - the OP got their name corrected on it rather than attempt to fly with an incorrect name.

Nonoperational

MYOB wrote: »

With Ryanair? Hahahahahahahahahahahahahahahahaha.

Pay the name change fee or risk not being allowed boarding.

Pretty unhelpful post and shown to be complete nonsense. Correcting a typo is not a name change.

Talent

My common name differs from passport (like Paddy instead of Patrick) and I've twice had to fork out the name change fee. In each case booking was made by another person.