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Is this right

  • 07-08-2012 8:03pm
    #1
    Headshot
    Registered Users, Registered Users 2 Posts: 54,943 ✭✭✭✭


    Im hoping somone who knows better about broadband can help me out

    Im nearly at my wits end with Eircom. Nearly every night from 9pm (started earlier tonight even 8.30) my ping is unplayable
    Pinging home.eircom.net [86.43.38.8] with 32 bytes of data:
    Reply from 86.43.38.8: bytes=32 time=87ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=82ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=71ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=87ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=104ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=90ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=59ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=89ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=74ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=85ms TTL=57
    Request timed out.
    Reply from 86.43.38.8: bytes=32 time=85ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=65ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=89ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=85ms TTL=57
    Request timed out.
    Reply from 86.43.38.8: bytes=32 time=86ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=78ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=82ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=76ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=72ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=58ms TTL=57
    Request timed out.
    Reply from 86.43.38.8: bytes=32 time=76ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=83ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=57ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=65ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=80ms TTL=57
    Request timed out.
    Reply from 86.43.38.8: bytes=32 time=76ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=105ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=68ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=81ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=42ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=65ms TTL=57
    Request timed out.
    Reply from 86.43.38.8: bytes=32 time=95ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=35ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=93ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=46ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=92ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=72ms TTL=57
    Request timed out.
    Request timed out.
    Reply from 86.43.38.8: bytes=32 time=80ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=79ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=71ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=85ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=35ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=55ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=71ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=95ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=71ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=52ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=86ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=77ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=53ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=84ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=79ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=93ms TTL=57
    Request timed out.
    Reply from 86.43.38.8: bytes=32 time=55ms TTL=57
    Request timed out.
    Request timed out.
    Reply from 86.43.38.8: bytes=32 time=69ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=64ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=93ms TTL=57
    Request timed out.
    Reply from 86.43.38.8: bytes=32 time=73ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=85ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=83ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=74ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=52ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=95ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=85ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=92ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=73ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=96ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=96ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=82ms TTL=57
    Request timed out.
    Reply from 86.43.38.8: bytes=32 time=113ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=88ms TTL=57

    Now have a look at it after midnight
    Pinging home.eircom.net [86.43.38.8] with 32 bytes of data:
    Reply from 86.43.38.8: bytes=32 time=30ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=32ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=33ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=31ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=31ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=38ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=35ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=41ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=34ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=33ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=33ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=32ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=31ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=31ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=30ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=30ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=31ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=29ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=30ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=30ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=33ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=31ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=29ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=38ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=35ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=33ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=32ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=33ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=36ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=32ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=30ms TTL=57
    Reply from 86.43.38.8: bytes=32 time=33ms TTL=57


    Now tonights one again is awful and I cant play online at all. It's just so depressing that I have to put up with this


    I live in a small village of Golden right beside the exchange
    Connected
    DSL Mode: ADSL_G.dmt
    Speed: 3072 kbps /384 kbps
    Line Attenuation (Down/Up): 10 dB /7 dB
    DSL Noise Margin: 29 dB /15 dB

    Eircom letter to me 2yrs ago
    "The speed available to the end user attached to an exchange is dictated by the backhaul capacity from the exchange into the wider eircom trunk network. Any exchange with less than 24mb backhaul can only offer 3mb and below. This is the case with Golden which has a 16meg backhaul capacity.

    Therefore it would not be feasible for eircom to offer the higher speed.

    The situation will of course change as eircom upgrades its network backhaul capacity which is being done on a phased basis driven by capacity demands."

    Is this congestion that is causing this or what's the story. I find it strange if its congestion because most of Golden cant get broadband or want it


Comments

  • #2
    RangeR
    Registered Users, Registered Users 2 Posts: 7,265 ✭✭✭RangeR


    You connected via WIFI, yeah?


  • #3
    Headshot
    Registered Users, Registered Users 2 Posts: 54,943 ✭✭✭✭Headshot


    Sorry I should of mentioned that im connected via ethernet cable


  • #4
    RangeR
    Registered Users, Registered Users 2 Posts: 7,265 ✭✭✭RangeR


    Them be bad stats. Possible line fault. You might just be too far from exchange.

    Do you have anything else connected fo the phone line? Other phones, DECT, FAX, Modem, Sky, etc?

    Remove them all. Connect router to master phone outlet [usually by front door] with nothing else plugged in anywhere in house. Test again.


  • #5
    Headshot
    Registered Users, Registered Users 2 Posts: 54,943 ✭✭✭✭Headshot


    I live beside the exchange and yes iv a phone connected to the line

    But i doubt that would explain such bad results from 9pm to midnight

    Great during the daytime too


  • #6
    RangeR
    Registered Users, Registered Users 2 Posts: 7,265 ✭✭✭RangeR


    Headshot wrote: »
    I live beside the exchange and yes iv a phone connected to the line

    But i doubt that would explain such bad results from 9pm to midnight

    Great during the daytime too

    I used to work in Clondalkin, right beside the exchange [Nangor Road]. Rang up eircom one day to check a problem. Found out we were on the Walkinstown exchange. Feckin miles away.

    Ring eircom, report fault. Have plenty of data to quote first.


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  • #7
    Headshot
    Registered Users, Registered Users 2 Posts: 54,943 ✭✭✭✭Headshot


    RangeR wrote: »
    I used to work in Clondalkin, right beside the exchange [Nangor Road]. Rang up eircom one day to check a problem. Found out we were on the Walkinstown exchange. Feckin miles away.

    Ring eircom, report fault. Have plenty of data to quote first.

    Iv rang them RangeR but they just dont want to hear about it. Before it was over 90 ping was a fault but now its 100

    They think the line is grand

    Look at the excuse they give me
    http://www.boards.ie/vbulletin/showthread.php?t=2056720258


  • #8
    RangeR
    Registered Users, Registered Users 2 Posts: 7,265 ✭✭✭RangeR


    Chances are, they are over subscribed. They only have 16Mb backhaul on that exchange. That's nothing. That gets fully utilised with only a handful of users connected.

    eircom are fobbing you off but this will not change. They cannot afford to fix every exchange. They have no money.

    If yer out of contract, I believe Digweb has service in Golden [Co. Tipp?]


  • #9
    Headshot
    Registered Users, Registered Users 2 Posts: 54,943 ✭✭✭✭Headshot


    Only satellite broadband according to Digiweb site


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