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Complaint

  • 03-08-2012 3:11pm
    #1
    Registered Users, Registered Users 2 Posts: 3,100 ✭✭✭


    Hi guys,

    I have a complaint to make. A few months back we had a guy read our meter and somehow he managed to break the ESB door to the unit. I managed to repair it and it was all fine until someone came back yesterday to read the meter. I found the door on the footpath. My wife was at home and she said the guy just drove off. I couldnt put the door back on because I dont have a meter key and have to get one tomorrow.

    This is crazy and I dont see why I have to pay for a new door that this twit broke!


Comments

  • Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi whitelightrider,

    I can understand your frustration. In this instance you would need to contact ESB Networks, as they look after meter readings on behalf of all electricity suppliers.

    If you like I could arrange to have a meter key sent out to you free of charge. I would just need you to PM me your account details.

    Thanks,

    David.


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