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Hard drive issue Presario C300

  • 30-07-2012 4:32pm
    #1
    Darith
    Registered Users, Registered Users 2 Posts: 324 ✭✭


    Laptop c300 goes to blue screen on and then constantly reboots. Recovery console cannot detect a hard drive, the bios diagnostic gaves a #2-07 fail on the hard drive which seems to indicate the hard drive is almost gone. Is there some further diagnostic software u could boot up from a cd or augment the BIOS( I do not want to upgrade the BIOS as this can be tricky sometimes). I have puppy linux which did remove four virsues from the hard drive, maybe there is some utility on that which could help? Or are we looking at replacing the hard drive?


Comments

  • #2
    Torqay
    Closed Accounts Posts: 5,835 ✭✭✭Torqay


    Darith wrote: »
    Is there some further diagnostic software u could boot up from a cd


    Get the UBCD and run ViVARD to test the drive.

    You can use Puppy to recover files from the drive, if possible.


  • #3
    Darith
    Registered Users, Registered Users 2 Posts: 324 ✭✭Darith


    Torqay wrote: »
    Get the UBCD and run ViVARD to test the drive.

    You can use Puppy to recover files from the drive, if possible.
    Vivard surface test found no errors. There was some errors with the seagate test but generally ok. I put in a win xp cd but it could not detect the hard drive? why is that when UBCD could ?


  • #4
    duckysauce
    Closed Accounts Posts: 4,930 ✭✭✭duckysauce


    might need sata drivers for xp to see the drive


  • #5
    Darith
    Registered Users, Registered Users 2 Posts: 324 ✭✭Darith


    Just emailed seagate as their websites shows no drivers for the momentus 5400.5 drive. Hp's website has no driver for the had drive only a updater to update the SATA controller interface.

    When i put in a xp cd and press f6 to manually install driver i get "windows could not specify type of mass storage". Press s i get: "Could not find floppy drive to load OEM drivers". Press enter: "No hard disks". Of course the xp CDs i have are older than the laptop model so i am wondering the drivers on those CDs are not compatible? Also would anybody know a way to determine the model of the Cd drive. The best i can do w/o opening the laptop is to email hp with the part number so i get drivers from them or Philips?

    As a interim measure i will try to install puppy or ubuntu. Will resizing he partitions or infact in this case creating a new partition damage the windows os. It usually doesn't but does anybody know for sure? I want to keep access to documents and settings of xp intact when in linux.

    Also it isn't my laptop but would hp issue me or the current owner with a xp cd given that the product code is on the back of the laptop?


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