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UPC say I need a new modem, do I ?

  • 26-07-2012 11:00am
    #1
    Doylers
    Registered Users, Registered Users 2 Posts: 1,704 ✭✭✭


    I with UPC about 2 moths using the Cisco EPC2425. Called about switching to 60mb and she said I need a new modem costing like €45. Is that true? Why give out modems that are not upgradeable


Comments

  • #2
    dalta5billion
    Registered Users, Registered Users 2 Posts: 1,034 ✭✭✭dalta5billion


    Doylers wrote: »
    I with UPC about 2 moths using the Cisco EPC2425. Called about switching to 60mb and she said I need a new modem costing like €45. Is that true? Why give out modems that are not upgradeable
    That's a Docsis 2.0 modem. A new one (docsis 3.0) is probs needed to attain that speed.


  • #3
    who_me
    Registered Users, Registered Users 2 Posts: 3,669 ✭✭✭who_me


    Doylers wrote: »
    I with UPC about 2 moths using the Cisco EPC2425. Called about switching to 60mb and she said I need a new modem costing like €45. Is that true? Why give out modems that are not upgradeable

    Do they re-issue modems other users have returned? I guess it would make sense in terms of saving money.

    If so, you were probably issued with the 2425 because some previous owner upgraded to a faster speed and returned it. When you upgrade, it'll go back and be issued again to another customer on a slower broadband package.


  • #4
    starviewadams
    Registered Users, Registered Users 2 Posts: 6,116 ✭✭✭starviewadams


    Yeah,we had to get a new Thompson router to replace our old Cisco when we upgraded to 50mb a few months back.The new router we were sent out was brand new.


  • #5
    Doylers
    Registered Users, Registered Users 2 Posts: 1,704 ✭✭✭Doylers


    Well guess they wont get more money a month outa more for that not just giving me one.


  • #6
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,520 ✭✭✭✭colm_mcm


    The ED3 modem only became standard recently. I got the 2425 when I signed up last year to 25mb and got a 3925 as a replacement 2 months back when the modem was faulty. I upgraded speed afterwards as I was curious as to what it was like.


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