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ROS Log In Problems

  • 25-07-2012 2:22pm
    #1
    R Cogs
    Registered Users, Registered Users 2 Posts: 7 ✭


    ROS is driving me mad

    Logging in from work PC I get
    'Loading Certificates' hanging and
    'Java applet failed to load' error message

    IT are telling me to ring the Revenue to have my 'Certificates' reloaded to my PC ?

    Logging in from my personal lap top I get the same messages. I've uploaded the latest version of Java (yesterday) and I've tried using Chrome and Firefox (to my lap top, I don't have these privileges on my work PC).

    I'm getting nowhere here. Is it time to ring the Revenue helpdesk (and it's answering machine) ?

    Can I still submit my Form 11 hard copy or does everything have to go through ROS.ie now ?


Comments

  • #2
    Shane732
    Registered Users, Registered Users 2 Posts: 4,998 ✭✭✭Shane732


    R Cogs wrote: »
    ROS is driving me mad

    Logging in from work PC I get
    'Loading Certificates' hanging and
    'Java applet failed to load' error message

    IT are telling me to ring the Revenue to have my 'Certificates' reloaded to my PC ?

    Logging in from my personal lap top I get the same messages. I've uploaded the latest version of Java (yesterday) and I've tried using Chrome and Firefox (to my lap top, I don't have these privileges on my work PC).

    I'm getting nowhere here. Is it time to ring the Revenue helpdesk (and it's answering machine) ?


    Can I still submit my Form 11 hard copy or does everything have to go through ROS.ie now ?


    Update your java.


  • #3
    R Cogs
    Registered Users, Registered Users 2 Posts: 7 ✭R Cogs


    Did that on the lap top, didn't make a difference.


  • #4
    relax carry on
    Registered Users, Registered Users 2 Posts: 4,113 ✭✭✭relax carry on


    R Cogs wrote: »
    ROS is driving me mad

    Logging in from work PC I get
    'Loading Certificates' hanging and
    'Java applet failed to load' error message

    IT are telling me to ring the Revenue to have my 'Certificates' reloaded to my PC ?

    Logging in from my personal lap top I get the same messages. I've uploaded the latest version of Java (yesterday) and I've tried using Chrome and Firefox (to my lap top, I don't have these privileges on my work PC).

    I'm getting nowhere here. Is it time to ring the Revenue helpdesk (and it's answering machine) ?

    Can I still submit my Form 11 hard copy or does everything have to go through ROS.ie now ?

    Which machine have you stored the ROS digital certs on? That is the machine ROS should work on. If its the work one and you can't update the java there that might be your issue.

    https://www.ros.ie/PublisherServlet/info/faq_troubleshoot

    http://www.ros.ie/PublisherServlet/info/faq_systemreq#Question9


  • #5
    R Cogs
    Registered Users, Registered Users 2 Posts: 7 ✭R Cogs


    Figured it out, changed PC, had to load the Digital Certs again. Cheers all


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