Box Nation

MD1990

anyone else try and unsubscribe to Box Nation?
i recieved a email from them after i unsubscribed to them
saying there are very busy & can't do it straight away
i have tried calling them & emailed then to confirm my unscubscrition
but heard nothing back
i had no problems when i first subscribed though :rolleyes:

Tobyglen

No problems

MD1990

Tobyglen wrote: »

No problems

what way did u unsubscribe by phone or email?

el flaco

Why am I not surprised to hear this.
You can just cancel your credit card payment to them though I presume? I'm sure they'll be quick to react then.

walshb

Just cancel payment via paywizard.

T-K-O

it's not that simple if you pay via direct debit.
You can cancel a direct debit and box nation can still request payment and guess what the bank will pay them.

Put it in writing to box nation and bring that to the bank, make sure you tell bank that you have now cancelled the dd on both ends

csmythser

T-K-O wrote: »

it's not that simple if you pay via direct debit.
You can cancel a direct debit and box nation can still request payment and guess what the bank will pay them.

Put it in writing to box nation and bring that to the bank, make sure you tell bank that you have now cancelled the dd on both ends

not true once its cancelled from the bank they cannot take anything from your account without getting your permission to set up a new direct debt

T-K-O

csmythser wrote: »

not true once its cancelled from the bank they cannot take anything from your account without getting your permission to set up a new direct debt

Incorrect. When a creditor requests payment from your account they use an i.d (a number) this changes every month.. When you cancel the dd on your end the bank cancels last months I.d.

Any way o.p I'm not making this stuff up, I know from my own business.. Take my advice and do what I suggest, if not you run the risk of paying a month or two after termination.

csmythser

T-K-O wrote: »

csmythser wrote: »

not true once its cancelled from the bank they cannot take anything from your account without getting your permission to set up a new direct debt

Incorrect. When a creditor requests payment from your account they use an i.d (a number) this changes every month.. When you cancel the dd on your end the bank cancels last months I.d.

Any way o.p I'm not making this stuff up, I know from my own business.. Take my advice and do what I suggest, if not you run the risk of paying a month or two after termination.

Nah I've done it before and once its cancelled from bank that's it

T-K-O

csmythser wrote: »

Nah I've done it before and once its cancelled from bank that's it

Yeah you're right. I made it all up

MD1990

i sent them a few emails & they finally got back to me
it will be cancelled 16th of August dunno why it isnt cancelled straight away though

T-K-O

you didn't listen. You should have brought the email to the bank and cancelled on both ends. job done

MD1990

T-K-O wrote: »

you didn't listen. You should have brought the email to the bank and cancelled on both ends. job done

i'm not paying for it

T-K-O

MD1990 wrote: »

i'm not paying for it

::D

wait a minute does that mean someone else in the house is paying - or the box nation are not getting the cash

MD1990

T-K-O wrote: »

::D

wait a minute does that mean someone else in the house is paying - or the box nation are not getting the cash

yeah someone else