Minidump

johndoe99

whilst i was browsing online, i got a blue screen that lasted about 2 seconds, and the PC rebooted.

a few minutes prior to the BSOD, i did get a pop-up from AVG stating i was using too much memory, at the time i had 2 other apps open so closed them.

I'm guessing it was a memory issue that forced the PC to reboot.

Log File:

Problem signature:
Problem Event Name: BlueScreen
OS
Version: 6.0.6002.2.2.0.768.2
Locale ID: 2057


Additional information about the problem:
BCCode: a

BCP1: 00000008
BCP2: 00000002

BCP3: 00000001
BCP4: 81FC2EDE
OS
Version: 6_0_6002
Service Pack: 2_0

Product: 768_1


Files that help describe the problem:

C:\Windows\Minidump\Mini072012-01.dmp

C:\Users\BuckRogers\AppData\Local\Temp\WER-72290-0.sysdata.xml

C:\Users\BuckRogers\AppData\Local\Temp\WERE954.tmp.version.txt

Fysh

Have you analysed the dump file to see what the stop code was? See here for advice on how to do so if you're not sure.

Also, if you want to be able to note the details of the BSOD as it happens in future, go to system properties (right-click Computer icon and select "Properties", or press Windows Key and Pause together) and go to Advanced Settings > Startup & Recovery (near the bottom). Click "settings", then uncheck the "Automatically restart" option.

Fysh

Fysh wrote: »

Have you analysed the dump file to see what the stop code was? See here for advice on how to do so if you're not sure.

Seems it's 0x0000000a (IRQL_NOT_LESS_OR_EQUAL) according to the BCCode.

johndoe99

sorry in the late reply, to analyse the dump file i would have had to download a 500mb file (it contained all libraries) i didn't download that file.

I contacted Microsoft and they gave me a much smaller program to run, didnt even have to install it. Gave them the log and they suggested i increase my virtual memory, which i did, i am now not receiving any low memory messages.