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Dodgy eircom broadband

  • 14-07-2012 5:34pm
    #1
    pajor
    Registered Users, Registered Users 2 Posts: 3,573 ✭✭✭


    As I'm trying to prevent call out charge for the engineer coming next week, thought I might as well ask here too.

    Internet on the blink for past 3 days. Went today. Have Netopia 2247NWG router. Wireless light solid green, DSL light flashing, no internet light. Have tried connecting directly to phone line, no difference. :confused:

    Have also tried reset hole. This actually now gives me both solid Wireless and DSL lights. Rang eircom too and they did a line test (in Cork city btw) and no problem there.

    Really don't want it to be a stupid little problem caused by me, resulting in the €150 call out fee. :(


Comments

  • #2
    mark17j
    Registered Users, Registered Users 2 Posts: 507 ✭✭✭mark17j


    pajor wrote: »
    As I'm trying to prevent call out charge for the engineer coming next week, thought I might as well ask here too.

    Internet on the blink for past 3 days. Went today. Have Netopia 2247NWG router. Wireless light solid green, DSL light flashing, no internet light. Have tried connecting directly to phone line, no difference. :confused:

    Have also tried reset hole. This actually now gives me both solid Wireless and DSL lights. Rang eircom too and they did a line test (in Cork city btw) and no problem there.

    Really don't want it to be a stupid little problem caused by me, resulting in the €150 call out fee. :(
    had one of those routers a couple of years back and similar thing happened mine, same as yourself rang eircom and everything was fine their side... in the end turned out the router was banjaxed - replaced it with a new buffalo.


  • #3
    pajor
    Registered Users, Registered Users 2 Posts: 3,573 ✭✭✭pajor


    mark17j wrote: »
    had one of those routers a couple of years back and similar thing happened mine, same as yourself rang eircom and everything was fine their side... in the end turned out the router was banjaxed - replaced it with a new buffalo.

    And did they come out and replace it, or did you just do it yourself? Thought that's what the problem could be.


  • #4
    TheReverend
    Registered Users, Registered Users 2 Posts: 710 ✭✭✭TheReverend


    pajor wrote: »
    As I'm trying to prevent call out charge for the engineer coming next week, thought I might as well ask here too.

    Internet on the blink for past 3 days. Went today. Have Netopia 2247NWG router. Wireless light solid green, DSL light flashing, no internet light. Have tried connecting directly to phone line, no difference. :confused:

    Have also tried reset hole. This actually now gives me both solid Wireless and DSL lights. Rang eircom too and they did a line test (in Cork city btw) and no problem there.

    Really don't want it to be a stupid little problem caused by me, resulting in the €150 call out fee. :(

    same thing happened to me, they sent out a new router, one of the black zyxel ones


  • #5
    pajor
    Registered Users, Registered Users 2 Posts: 3,573 ✭✭✭pajor


    TheReverend wrote: »
    same thing happened to me, they sent out a new router, one of the black zyxel ones

    Suppose I'll ask the same :rolleyes: Did they come out to you or just send it?


  • #6
    TheReverend
    Registered Users, Registered Users 2 Posts: 710 ✭✭✭TheReverend


    pajor wrote: »
    Suppose I'll ask the same :rolleyes: Did they come out to you or just send it?

    Posted it out


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  • #7
    pajor
    Registered Users, Registered Users 2 Posts: 3,573 ✭✭✭pajor


    TheReverend wrote: »
    Posted it out

    Thanks. Was just wondering should I cancel the call out then, and just ask for a new router..?


  • #8
    TheReverend
    Registered Users, Registered Users 2 Posts: 710 ✭✭✭TheReverend


    pajor wrote: »
    Thanks. Was just wondering should I cancel the call out then, and just ask for a new router..?

    The guy who calls out will see the problem, so don't think you will be charged. since its their equipment that failed.


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