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Ryanair Website Problems

  • 09-07-2012 9:33pm
    #1
    blue5
    Registered Users, Registered Users 2 Posts: 181 ✭✭


    Just a heads up about the Ryanair website for anyone having problems making bookings or changes.

    According to the call center it only works properly with Internet Explorer or Mozilla Firefox browsers. Pretty big design flaw.


Comments

  • #2
    acorn
    Registered Users, Registered Users 2 Posts: 117 ✭✭acorn


    FFS. been trying to add a checked bag to a booking I made earlier - used both Mozilla and Explorer. No joy.

    V. frustrating. Luckily I have 2 more days, hope the problem gets sorted soon. No way am I paying for the bag at the airport :mad:


  • #3
    finality
    Registered Users, Registered Users 2 Posts: 1,763 ✭✭✭finality


    I had problems with it with Firefox when booking flights a few days ago. It would have the menu at the top and links at the bottom, but the main part of the page would remain blank. It was quite frustrating. I had no problem with internet explorer, but I only used it for a minute to actually book the flights.


  • #4
    efoley
    Registered Users, Registered Users 2 Posts: 11 ✭efoley


    Same here, could not complete my Ryanair booking on Mozilla (tried for days!) but on your suggestion tried with IE and it was perfect.


  • #5
    DublinDilbert
    Registered Users, Registered Users 2 Posts: 5,401 ✭✭✭DublinDilbert


    Not working correctly with firefox, had to revert back to IE. Also the print boarding passes as PDF just causes the aspx process to bomb out and throw an error... Not good


  • #6
    kop99
    Registered Users, Registered Users 2 Posts: 4 ✭kop99


    Could possibly be an issue with older versions of Firefox? I'm on version 13 and not having any problems.


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  • #7
    finality
    Registered Users, Registered Users 2 Posts: 1,763 ✭✭✭finality


    kop99 wrote: »
    Could possibly be an issue with older versions of Firefox? I'm on version 13 and not having any problems.

    I'm using Firefox Aurora, I think that's the latest version?


  • #8
    kop99
    Registered Users, Registered Users 2 Posts: 4 ✭kop99


    finality wrote: »
    I'm using Firefox Aurora, I think that's the latest version?

    Ah I think that's your problem, FireFox 15 (Aurora) is a future alpha release still in development. The latest official stable version of FireFox is version 13 so if you download that you should be ok smile.gif


  • #9
    adr_sullivan
    Registered Users, Registered Users 2 Posts: 157 ✭✭adr_sullivan


    Just to confirm, same issue today. It does however work with IE


  • #10
    DeclanF
    Registered Users, Registered Users 2 Posts: 25 ✭DeclanF


    wont work on latest version of IE for me.


  • #11
    rugbyman
    Registered Users, Registered Users 2 Posts: 1,783 ✭✭✭rugbyman


    I have had problems recently . I fly weekly so am aware of how things work
    I could not get Ryanair up on Mozilla, ,tried several times . it worked ok on Internet explorer, but on Internet Explore there is no drop down menu , so that I can select `travel without insure`
    that's twice now I had to but insurance,

    Whether the problem is Internet Explorers or Ryanairs ,I have no idea.

    I note very little chat on the web about this.


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  • #12
    spurious
    Moderators, Category Moderators, Education Moderators Posts: 27,316 CMod ✭✭✭✭spurious


    It was acting up for me yesterday, if I didn't put www in the address.


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