Avoid make up artist makeupu.ie (galway)

Jems

I got married 3 weeks ago today. I woke that morning to discover a text message from my make up artist (R.Derrane) who was also my hair stylist to say that she would not be coming due to a close relative needing to attend hospital.

the previous evening she had text wanting to know ( again) how many she was doing and asking directions, saying she wanted to start early at 7.30 to finish up early as had to attend a funeral. she was supposed to start at 7.30 anyway she was quite vague & scatty. I became anxious wondering how would she ever remember what we did at the trials.
and then she cancels on the day itself.

She had no back up plan, saying she was trying to book someone else (that i'd never met or seen her work) but was not able to make contact...this at 6.45am in a few jumbled text messages. my ceremony was for noon.
I eventually got one of my guests to do make up and a local hairdresser came out.

I still have not heard from this person since. I have text her but no reply. no courtesy call or anything. i've also looked up and discovered there was no funerals in the area (v specific) on that day.
I have also heard/read negative reports since but they are not my experiences to give.

All I say is, Avoid :mad:

Edit: Add the website linkhttp://www.makeupu.ie

Fionn

thats terrible!
it puts everyone in the whole sector into disrepute, theres no excuse for that!!
I know - i'm very aware if i cant provide a service i've a few 'retainers' that i count on that would take me out of a hold!
It does happen now and again that you cant fulfill a contract, but like you ensure that you've got safety measures in place!!!

hope it all went ok in the end!

Jems

I know things happen and unforeseeable crises can occur. I have asked other suppliers since what they do in this event and generally they have some form of back up plan. my colleague is preganant due this summer and her husband is a wedding photographer so during his busiest time, he may not be able to attend but he has a back up plan.

Besides all that, I really question her honesty in relation to her no show.
Crises by their nature have a tendency to pass and I think if she was honest that she would have made some attempt to contact since, if not call at least text or email, to apologise and enquire how it all turned out.

she works a lot in tv/film and has a famous sibling so its not like she is not unknown out there.

our day worked out great in the end and I managed to make alternative arrangements but she ended up featuring throughout the day with everyone talking about to me about it and she came up in the speeches etc I regret ever making contact with her.

clint_silver

Jems wrote: »

I know things happen and unforeseeable crises can occur. I have asked other suppliers since what they do in this event and generally they have some form of back up plan. my colleague is preganant due this summer and her husband is a wedding photographer so during his busiest time, he may not be able to attend but he has a back up plan.

Besides all that, I really question her honesty in relation to her no show.
Crises by their nature have a tendency to pass and I think if she was honest that she would have made some attempt to contact since, if not call at least text or email, to apologise and enquire how it all turned out.

she works a lot in tv/film and has a famous sibling so its not like she is not unknown out there.

our day worked out great in the end and I managed to make alternative arrangements but she ended up featuring throughout the day with everyone talking about to me about it and she came up in the speeches etc I regret ever making contact with her.

this is why the boards forum is so valuable, its independent. You won't see a bad review on any advertiser driven wedding website.

That said, i do think a poor review online for a vendor should have a right of reply. If you haven't already can you send her the URL to this page via txt or email.

They need to authorise themselves with the mods before they can reply as the vendor though.

Jems

I am waiting for her to have the courtesy to reply to me without her responding only because of this thread...i.e. under some form of duress. she should reply because she want to do so.
why should I offer he courtesy when she has shown none.

that said if it rumbles on with no word, I will send it to her because I do want to hear from her.

Yardleys Lavender

The make up lady (I won't mention her name) sounds like a twit.

It's just goes to show how much power a person like that has over one of the most important days of your life.

I hope the OP's day turned out ok in the end despite the silly makeup woman's lack of respect and unprofessionalism and I have no doubt that the OP looked wonderful in the end!!!

christmas2012

theres one in limerick brenda walls even worse,wouldnt go near one if i had a bad experience with them..

Jems

I have sent this thread to the supplier

tatli_lokma

Jems wrote: »

she works a lot in tv/film and has a famous sibling so its not like she is not unknown out there.

ahhhh, now I know why said famous sister insisted on bringing her own make-up artist for a charity event (at a cost to the charity) they were asked to appear at. Said charity told her, in that case, thanks but no thanks.