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Very concerned about my laptop, Help Please!

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  • 02-07-2012 2:36pm
    #1
    Dortilolma
    Registered Users Posts: 255 ✭✭


    I have a Samsung R708 and am having a few problems with the mouse cursor and display. I turned it on and all seemed fine, then it started freezing for a few seconds at a time and the mouse cursor was not responding properly to the touchpad or a USB mouse. I then noticed that odd pixels on the display were red, green or blue.

    I restarted and the pixel problem appeared over the most of the screen as soon as Windows 7 started to book. So I turned it off.

    I waited half an hour and turned it on again. The display was fine but the mouse cursor still wan't responding properly. Turned it off again.

    I waited a bit more then started it again. To begin with the mouse cursor responded but after about 5 minutes or so it stopped responding.

    I thought it might be water damage as I'd just cycled home and had been caught in a downpour, but I've had it in the bag cycling home in rain before an all has been fine and I could not see any water on it. Also, it started fine to begin with, before I realised anything was wrong.

    Any ideas what might be causing this?
    Tagged:


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    #2
    Trojan
    Registered Users Posts: 16,412 ✭✭✭✭Trojan


    If you think it's water damage, turn it off, remove power and battery and put it somewhere to dry for 24+ hours. More on dealing with water damage.

    🎙️ The Recognized Authority Podcast



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    #3
    Dortilolma
    Registered Users Posts: 255 ✭✭Dortilolma


    If it is water damage and I have turned it on a few times is it likely that it is permanently damaged? Do I just have to wait and see?


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    #4
    Trojan
    Registered Users Posts: 16,412 ✭✭✭✭Trojan


    If there's a chance there's still liquid inside, even if you've already turned it on, I'd follow the dry-out procedure.

    After that's done you can resolve any hardware issues without concern that you might be exacerbating the issue.

    The issue you described with pixels could be your LCD, graphics card, or even (less likely) CPU. The issue with the cursor could be your trackpad - try an external mouse and see if you still have the same issue.

    I suspect you may have some hardware problems and need replacement parts (or swap the HDD into a new machine).

    HTH.

    🎙️ The Recognized Authority Podcast



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    #5
    Dortilolma
    Registered Users Posts: 255 ✭✭Dortilolma


    Thanks Trojan, it's been in the hot press for the past few days. I turned it on a few hours ago and it's been running fine.

    Thanks again!


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