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FaceTime on iPad HELP

  • 26-06-2012 11:37pm
    #1
    Dreamer21
    Registered Users, Registered Users 2 Posts: 66 ✭✭


    Hello I have an iPad which has FaceTime on it, I can't seem to get it to activate, when I open FaceTime it ask's for my apple I'd and password, which I enter, then it ask's to select email address, my email is the the one that comes up, then I click next and it shows verifying but then it just returns to the screen that ask's for my apple id and password again, I've tried to go into FaceTime in settings but same thing just happens, Internet connect etc all working fine any help or advice would be great thanks


Comments

  • #2
    crazyderk
    Registered Users, Registered Users 2 Posts: 1,059 ✭✭✭crazyderk


    Have you tried changing your apple password?


  • #3
    Dreamer21
    Registered Users, Registered Users 2 Posts: 66 ✭✭Dreamer21


    No I haven't tried changing my apple password, I'll try it now


  • #4
    Dreamer21
    Registered Users, Registered Users 2 Posts: 66 ✭✭Dreamer21


    Tried changing my password, but the same thing happened :(


  • #5
    jeckle
    Closed Accounts Posts: 652 ✭✭✭jeckle


    Try adding a new email address in Facetime settings & choose that to verify. (Maybe set up a new dreamer21ipad@whatever)

    As far as I know you cant use the same email address to verify more than one Apple feature, so if you're trying to use the one that won't verify now the possibility is that you've used it to verify something else in the past. You can either delete that one from your Apple ID (& replace it with another to verify that) or the simplest thing is probably to do as I suggested above & add a new email address to your Facetime settings.


  • #6
    Dreamer21
    Registered Users, Registered Users 2 Posts: 66 ✭✭Dreamer21


    Do you mean add another email address in my apple account??? When I go into FaceTime settings the same page opens asking me to sign in with my apple id to activate FaceTime


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  • #7
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,693 CMod ✭✭✭✭Sad Professor


    Did you try some of the suggestions here:

    http://support.apple.com/kb/TS3367


  • #8
    Dreamer21
    Registered Users, Registered Users 2 Posts: 66 ✭✭Dreamer21


    Yeah I've tried above troubleshooting suggestions :(


  • #9
    jeckle
    Closed Accounts Posts: 652 ✭✭✭jeckle


    Dreamer21 wrote: »
    Yeah I've tried above troubleshooting suggestions :(
    This might sound like a silly question but have you checked the email address for the verification mail? Would it have arrived in your spam folder?


  • #10
    Dreamer21
    Registered Users, Registered Users 2 Posts: 66 ✭✭Dreamer21


    Yeah I've checked no emails regarding FaceTime activation


  • #11
    ArklowHoop
    Registered Users, Registered Users 2 Posts: 156 ✭✭ArklowHoop


    i had this problem,but once i changed the DNS settings from my wifi connection to the google free DNS (8.8.8.8) it worked fine!

    hope this helps!


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  • #12
    Dreamer21
    Registered Users, Registered Users 2 Posts: 66 ✭✭Dreamer21


    Ok I'll try that thanks


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