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Suspended twitter account

  • 22-06-2012 12:16am
    #1
    Moderators, Computer Games Moderators Posts: 6,337 Mod ✭✭✭✭


    So my twitter account has been suspended for the last three weeks,no idea.I had only been on it a month or so.
    What now, appeal?


Comments

  • Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    Moved out from an old thread.

    Twitter must have sent you an explaination why they suspended the account? Did you break their T&C?


  • Moderators, Computer Games Moderators Posts: 6,337 Mod ✭✭✭✭PerrinV2


    biko wrote: »
    Moved out from an old thread.

    Twitter must have sent you an explaination why they suspended the account? Did you break their T&C?

    Well first I got no email from them at all as to why it got suspended,so I emailed them to which they replied
    Hello PerrinV2! We understand that you're contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account. Twitter suspends accounts for a variety of reasons: • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You'll need to confirm that you've removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our <a href="
    http://support.twitter.com/entries/68916">Best
    Practices</a> page if you haven't already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior. • Please take a minute to review the <a href="
    http://www.twitter.com/rules">Twitter
    Rules</a>. • If you received an email from
    admin@twitter.com
    saying 'you're being suspended' or that we're going delete your account, you're safe; the email is fake. More information here
    https://support.twitter.com/articles/204820-safety-fake-twitter-emails
    • While we strive to avoid mistakes, it's also possible that your account was suspended in error. If after reviewing the Rules, you have no idea why your account was suspended, just reply to this email indicating as much, and we'll take another look at your case. Our apologies if the error turns out to be ours. Thanks, Twitter Trust & Safety


    Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as
    username+alias@gmail.com
    ) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff. Please note, we cannot accept email attachments at this time; please include all information in the body of your request.

    I replied back to that and haven't heard anything sense


  • Moderators, Computer Games Moderators Posts: 6,337 Mod ✭✭✭✭PerrinV2


    Finally they fixed it
    Here is the reason
    Hello,
    Twitter has automated systems that find and remove multiple automated spam accounts in bulk. Unfortunately, it looks like your account got caught up in one of these spam groups by mistake.
    I've restored your account; sorry for the inconvenience.
    Please note that it may take an hour or so for your follower and following numbers to return to normal.
    Thanks,


  • Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    Cool, thanks for updating the thread in case someone else has a similar issue.


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