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Online payment error, what can I do?

  • 21-06-2012 06:03AM
    #1
    Yashir0
    Registered Users, Registered Users 2 Posts: 13 ✭


    I'm trying to make a secure online payment, but the online payment system keep reports the following error:

    The entered credit card details were not accepted due to the following error:
    Unparseable response from ACS, transaction halted. Please contact the merchant.

    I'm sure the information I typed is correct.Is there some wrong with the merchant? what is "Unparseable response from ACS" exactly? what can I do?:confused:


Comments

  • #2
    Aurora2012
    Registered Users, Registered Users 2 Posts: 47 ✭Aurora2012


    I guess it's not really helpful but somebody had the same problem with UCD: https://www.facebook.com/ucdregistry/posts/10150269388932971

    I hope it's not for the payment of your accommodation deposit!


  • #3
    Yuugib
    Registered Users, Registered Users 2 Posts: 432 ✭✭Yuugib


    I had similar problem before. Try making few payments for smaller amount. It helped me.


  • #4
    Maldesu
    Registered Users, Registered Users 2 Posts: 1,416 ✭✭✭Maldesu


    Call your bank. If its a credit card there could be issues with the limit or it may be blocked if its seen as a large amount compared to usual activity etc.


  • #5
    sonate
    Registered Users, Registered Users 2 Posts: 44 ✭sonate


    Yashir0 wrote: »
    I'm trying to make a secure online payment, but the online payment system keep reports the following error:

    The entered credit card details were not accepted due to the following error:
    Unparseable response from ACS, transaction halted. Please contact the merchant.

    I'm sure the information I typed is correct.Is there some wrong with the merchant? what is "Unparseable response from ACS" exactly? what can I do?:confused:

    totally same with me! mine is a mastercard. i used a visa card instead then the problem disappeared. the customer service said it was a pay limitation problem.


  • #6
    RayCarley
    Registered Users, Registered Users 2 Posts: 169 ✭✭RayCarley


    They weren't accepting Ulster Bank cards a few months back, in case that's still an issue...


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  • #7
    HumTrue
    Registered Users, Registered Users 2 Posts: 2 ✭HumTrue


    Anyone solved it? I am just in the trouble.


  • #8
    ironclaw
    Registered Users, Registered Users 2 Posts: 7,994 ✭✭✭ironclaw


    Its a problem with MasterCard / UlsterBank by the looks of it as I had a similar problem. Check your limit, most cards won't take a fee's level payment when its used to seeing low amounts e.g. Shopping etc. MasterCard seems more sensitive to this than Visa.


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