Sky heights team

Hugh Cream

Is there such a thing, either through sky them selves or independent?
has been a constant problem over the last 4 or 5 years, get sky out and they can never get a signal.
bearing in mind im talking about a block of council flats, so im talking about more than a ladder.

Cantona's Collars

Sky don't have a dedicated heights team for Ireland,they subcontract it out,afaik Finlays take care of it here but I'm open to correction.If the dish is accessible easily from a balcony then any decent independent installer should be able to sort it.

Hugh Cream

problem is, im in one block, with another block directly in front of the signal, completely blocking it.
the roof of the flats is an option but im wondering does anyone do roofs so high.

Hugh Cream

just read your message, thanks for the answer, the reason im asking about the dish pointer link you left is i just popped my address in and theres a red line pointing in the opposite direction, just wondered what that meant?

Extinction

How many floors in the building and what floor are you on?

Hugh Cream

its these flats mate, so id be the first floor up, and id be the second in from the right, but theres another block directly in front.

Extinction

Its would be possible to do but not worth it imo, the only safe way to access the roof is with a cherry picker and even if you were happy to pay for that for an installation you have to remember that you will also have to pay for another one if a service call is needed for the satellite dish. Have you had an independent installer take a look or have you gone directly to sky? If you have had sky/sierra out then I'd advise you to find a competent local installer.

Hugh Cream

ye always directly to sky, must look around to see can i find a local installer.
cheers for the help all the same.

Extinction

You'll find one here http://www.isaa.tv/isaamap.htm
Direct Sky installers don't get paid much and cant charge extra for non standard installations so they will cancel a job if it costs them, most direct sky installers are actually subcontractors so by the time they pay for cable etc out of their own pocket a job like that can be non profitable. A competent installer might find a way of doing the job without needing to put the dish on the roof, expect to pay a bit extra for his experience though.

Hugh Cream

wouldnt mind paying the extra, also worth mentioning, trees in front of the flats as well so im assuming any dish would have to be higher than those.
expecting this to be a non goer but the help is much appreciated.

homelink

zerks wrote: »

Sky don't have a dedicated heights team for Ireland,they subcontract it out,afaik Finlays take care of it here but I'm open to correction.If the dish is accessible easily from a balcony then any decent independent installer should be able to sort it.

Finlays are no longer trading!:(

maxg

Hugh Cream wrote: »

wouldnt mind paying the extra, also worth mentioning, trees in front of the flats as well so im assuming any dish would have to be higher than those.
expecting this to be a non goer but the help is much appreciated.

Whats about a shared dish on the roof?

http://www.sky.com/ireland/boxes/skyinyourapartment/

Extinction

homelink wrote: »

Finlays are no longer trading!:(

They changed their name to HIS services, same staff and business addresses.

Except for the sky installers that went to Sierra of course.

Hugh Cream

maxg wrote: »

Whats about a shared dish on the roof?

http://www.sky.com/ireland/boxes/skyinyourapartment/

i think part of the problem is ive been dealing with sky and they will automatically tell me anything, anything i want to hear.
either that or some dont have any clue what they are talking about.
spoke to one of the sellers in one of the city shopping centers and he told me about the shared dish option, informing me a dish was not needed as they could connect to upc's wiring, didnt even matter that it probably would only be me using it.
rang sky and the person i got gave me a completely different story.

maxg

You should give the right sky department a call.
As far as I know you need 3 residents who are interested in sky to get the ball rolling.
Here is a management agency guide for downloading about such a project:
http://www.kbo.ie/sky/sky/sky-in-your-home-or-apartment/sky-in-your-apartment

homelink

Extinction wrote: »

They changed their name to HIS services, same staff and business addresses.

Except for the sky installers that went to Sierra of course.

The Company you are referring to is HiS Solutions. It has the same owner & but operates from Northern Ireland. All of the staff from Finlay Communications were let go with no redundancy, no payment of wages/holiday entitlements or payment in lieu of notice.

Cantona's Collars

homelink wrote: »

The Company you are referring to is HiS Solutions. It has the same owner & but operates from Northern Ireland. All of the staff from Finlay Communications were let go with no redundancy, no payment of wages/holiday entitlements or payment in lieu of notice.

Forgot Finlays went bang,op try contacting KBO,they specialise in this stuff.

http://www.kbo.ie/

Hugh Cream

Extinction wrote: »

You'll find one here http://www.isaa.tv/isaamap.htm
Direct Sky installers don't get paid much and cant charge extra for non standard installations so they will cancel a job if it costs them, most direct sky installers are actually subcontractors so by the time they pay for cable etc out of their own pocket a job like that can be non profitable. A competent installer might find a way of doing the job without needing to put the dish on the roof, expect to pay a bit extra for his experience though.

expecting an independent installer out tomorrow, not expecting much, im just not destined to have sky.:(

Peter Rhea

Probably not unless he brings a chainsaw . . .

zg3409

Just some thoughts.

Sky in the apartment is a lot of hassle if you can just get a personal setup. Are you on the south or east side of the apartment block or the north? The dish MUST be able to see south east.

The Sky signal arrives at an angle of 20 degrees. The trees might be in the way, but possibly not. Trees can be trimmed if needed. A proper installer should be able to tell you what needs to be done.

Hugh Cream

had guy out today, would be willing to get on roof but am not sure i want him doing so, seems dangerous.
plus never occurred to ask a price for such a job, am assuming it would cost a fair bit, although completely earned.

Hugh Cream

had these http://www.allsys.ie/ guys out to install new dish yesterday, sky due out next week, dont envisage any problems, although the guy i ordered sky off seemed skeptical about informing the installer that i already had a dish until he arrived, for some reason.

Extinction

Shouldn't be any problem, I'm sure the installer will be happy that he just has to set up the box.

Hugh Cream

just crossing fingers now everything goes alright, obviously it should be fine, they installed the dish, checked for signal, got that, so what could go wrong, just seem destined not to have sky.

talking about the signal reader, both bars not being at 100% is not a huge deal?

Extinction

You'll never get 100%, if your reading the signal in sky box menu it isn't an true reflection of your signal anyway.

Hugh Cream

the guys had a signal reader, 2 signal bars, think one was signal strength, which was around the 60 mark, and the other bar im sure the guy said picture quality, which was at around 90 odd.