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Card and Pin No

  • 20-06-2012 11:57am
    #1
    Annabananna
    Registered Users, Registered Users 2 Posts: 161 ✭✭


    Hey Guys

    My daughter pushed my laser card under the skirting board and couldnt get iit out as landlord said we couldnt take it off to retrieve card.

    So i rang Boi and asked for a new card and a new pin as for the life of me cant remember the pin i use the account maybe twice a year for clothes sales.

    I got my card monday but no sign of the pin could of the person have forgotten to request a new pin or will it still come. Should I ring them again.


Comments

  • #2
    Bank of Ireland: Laura
    Closed Accounts Posts: 414 ✭✭Bank of Ireland: Laura


    Hi Annabananna.

    Delighted to hear you have received your new card.
    A card and pin will never be sent together for security reasons, however, the pin number is usually issued first.
    To check the status of your pin, you will need to contact your branch or if you are registered with Banking 365 you can give them a call on 0818 365 365 and a representative there will be happy to help you.

    Thanks for your query.
    Laura


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