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do car rental companies try it on

  • 20-06-2012 9:50am
    #1
    sheesh
    Registered Users, Registered Users 2 Posts: 4,081 ✭✭✭


    Hi all

    I recently returned from a trip to canada we hired a car from budget it was on their website for around 500 we got to the airport and decided to pay for the petrol in the tank and add a second driver and a gps all this came to about 560
    we paid by credit card there and then.

    I get back to Ireland and I see they have taken another 400 dollars from my credit card on the day I dropped off the car I email them and they say that it was all this insurance that they say i added. I know that we refused all offers of addition all insurance

    Can they do this?


Comments

  • #2
    coylemj
    Registered Users, Registered Users 2 Posts: 25,620 ✭✭✭✭coylemj


    From what I've seen on other threads this is pretty much business as usual for Budget, their quote is typically lower than Hertz/Avis but they find some way to screw you and you end up paying more in the end.

    To answer your question: No, of course they cannot do what they did. Did you hang on to the copy of the contract they gave you?


  • #3
    Paulw
    Registered Users, Registered Users 2 Posts: 13,381 ✭✭✭✭Paulw


    I always rent from Enterprise (especially in the US and Canada) and have never had an issue.

    Their online quotes are always without insurance, etc, but if you don't take insurance from them you need to provide proof that you are insured to drive their vehicles. More often than not, you have to take their insurance, which can be almost as much as renting the car itself.

    But, they should only charge what was signed for when you rented the vehicle.


  • #4
    sheesh
    Registered Users, Registered Users 2 Posts: 4,081 ✭✭✭sheesh


    coylemj wrote: »
    From what I've seen on other threads this is pretty much business as usual for Budget, their quote is typically lower than Hertz/Avis but they find some way to screw you and you end up paying more in the end.

    To answer your question: No, of course they cannot do what they did. Did you hang on to the copy of the contract they gave you?

    Still looking for it. :(


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