Cowboy

minder2009

Hi all

I picked a guy from the web who is a tv installer. He made a complete mess of the job ... I paid him 430 euro and he refused to give me a receipt . I can do nothing about this it seems .... I now need to get another installer to fix the mess he made and obviously this is going to mean more money ... How can I be sure that the person I choose to fix this expensive mess is not going to be another cowboy!?
No regulation here .... It's such a pity .... Any advice would be gratefully appreciated

Thank you

Minder

byte

What mess did he make?

Also, try one of the installers in your area on ISAA.tv

ISAA wrote:

The ISAA (Irish Satellite & Aerial Association) has been formed by professional Installers all over Ireland who adhere to high standards of workmanship and professional conduct.

Extinction

Have a look here for installers
http://www.saorview.ie/equipment/installers/

Then report the cowboy to the national consumer agency.

minder2009

That is interesting but I don't know if they have a remit for this type of thing!? As far as I can see any person can set up this business .... Absolutely no regulation ... Except the voluntary body that have set themselves up ... And work away ripping off people! I have also discovered there is no law to oblige people to issue a receipt !!! We have a long way to go to protect people's rights !

minder2009

minder2009 wrote: »

That is interesting but I don't know if they have a remit for this type of thing!? As far as I can see any person can set up this business .... Absolutely no regulation ... Except the voluntary body that have set themselves up ... And work away ripping off people! I have also discovered there is no law to oblige people to issue a receipt !!! We have a long way to go to protect people's rights !

hbasically to cut a very long story short , this dude advertises on his website ....TRiax 114
359 fully installed , in fairness my system was in attic so he added a "modulator" to it at a cost of a futher 70...he quoted me a full price of 430.
Briefly what I had was a free to air/sky subcription box in attic-two RF out connected to a splitter and fed to a distributiuon box to 4 TVS all controllable at each TV on 2 channels by red eyes
He was to change sky subscription box with the Triax box(price incl saoirview aerial) include this modulator and that was the job - I cancelled sky subscription.

what he did was he put in a cheaper walker box ( which didnt have the functionality required i.e. watch one stn/record on another) In any event this box became faulty after a day. Eventually after 3/4 days he replaced it with the Triax. After a week this became faulty as it continually changed station of its own accord , to the recording program...added to that some of the "red eyes" would not "take" the signal. I couldn't turn box on/off....bloody frustrating ...despite numerous requested for a receipt he wouldn't give me one either. He eventually replaced the Triax with another ...and still the red eyes will sometimes and wont other times work ...I am left with a mess with no receipt....this boy sails off in the sunshine with my sved up money (I did all this to save 25 e a month on sky subscription as things are tight)....nothing can be done.
I now have to get someone else in to make my tv set up reliable.
This guy gives all aerial/satellite installers a very bad name ..I have retold this story many times as I want people to be aware of him.I also emailed the rte prog. with Eddie Hobbs hoping they might expose some of these guys...sorry for the ramble!!I am so annoyed and frustrated that this has happened to me and probably as we speak he is scamming some other poor unknown person!eres the job!!

Extinction

Have a look at this link http://www.nca.ie/index.jsp?a=319&n=199&p=136

The last paragraph refers to installations.

Jon_459

Take him to court - Small Claims Court details - http://www.citizensinformation.ie/en/justice/courts_system/small_claims_court.html

minder2009

Jon_459 wrote: »

Take him to court - Small Claims Court details - http://www.citizensinformation.ie/en/justice/courts_system/small_claims_court.html

Sure Thks I luckily kept a copy if would you believe 41 texts to keep trying to jig him on to come back!! And detailing each problem nearly a daily basis! Another 25 euro to set that in motion ... Can be difficult to enforce any order ... If he ignore it. But thanks

St Senan

minder2009 wrote: »

Sure Thks I luckily kept a copy if would you believe 41 texts to keep trying to jig him on to come back!! And detailing each problem nearly a daily basis! Another 25 euro to set that in motion ... Can be difficult to enforce any order ... If he ignore it. But thanks

Minder2009 as a I said to you already in another thread. You paid a guy who it seems is only in the business until the Gold Rush called saorview has died down or after 24th oct 2012.

There are/will be many people in Ireland who like you will be the victim of the Gold Rush. And it will be the good guys like me and a the other Legit installers who get the Job of tidying up all the mess replacing cheap unapproved receivers and crap aerials that are badly installed

Not all Aerial riggers/Dish installers are Cowboys

Here are a few questions to ask any guy/Installer whom you choose from the internet or advertisement to install anything at your house

1. is he Tax compliant and produce proof of it

2. has he Pl Insurance and produce proof of it

3. Does he provide a written guarantee/receipt on completion of the Job with his full contact details

4 has he some sort of Photo ID card stating he is an Installer or is he registered to 1 of the 3 trade bodies.

andrew241983

Just ring him again off a different number and different address and get him to come out and get ur refund :-)

andrew241983

Just ring him again off a different number and different address and get him to come out and get ur refund :-)

minder2009

andrew241983 wrote: »

Just ring him again off a different number and different address and get him to come out and get ur refund :-)

I don't think that will work ! Like the idea

minder2009

scaller wrote: »

minder2009 wrote: »

Sure Thks I luckily kept a copy if would you believe 41 texts to keep trying to jig him on to come back!! And detailing each problem nearly a daily basis! Another 25 euro to set that in motion ... Can be difficult to enforce any order ... If he ignore it. But thanks

Minder2009 as a I said to you already in another thread. You paid a guy who it seems is only in the business until the Gold Rush called saorview has died down or after 24th oct 2012.

There are/will be many people in Ireland who like you will be the victim of the Gold Rush. And it will be the good guys like me and a the other Legit installers who get the Job of tidying up all the mess replacing cheap unapproved receivers and crap aerials that are badly installed

Not all Aerial riggers/Dish installers are Cowboys

Here are a few questions to ask any guy/Installer whom you choose from the internet or advertisement to install anything at your house

1. is he Tax compliant and produce proof of it

2. has he Pl Insurance and produce proof of it

3. Does he provide a written guarantee/receipt on completion of the Job with his full contact details

4 has he some sort of Photo ID card stating he is an Installer or is he registered to 1 of the 3 trade bodies.

Just to clarify I say some of these guys are giving genuine installers a bad name as in any business eg taxi ... You will get bad apples ... As I did unfortunately.
Certainly you can ask all these questions you suggest .... But when a guy sets up a website describing himself as an " approved saorview installer " ( what is this ? )
One takes people at their word as the majority of people are hardworking and honest ...

Having said that I spoke to a very informative foreign chap a member of the Irish tv sat installers body about this and he has undertaken to call and give a free quote of what is required to be done and the further cost involved .. I only became aware of this association as a result of being caught out ....

I never see advertisement about this and other standards that installers abide by it should seek publicity as I am sure I am not alone..... I mentioned this on a complaint to the national consumer association earlier
...... The fact there is no regulation / sanction in this area is a shame........

I ask this last question in a genuine interest Way ..... I see you say you and legit installers will have to tidy up after the gold rush as you describe it ..... What exact qualification have you for example to call your self an installer .... What exact educational / training did you under go ? Is it certified if so by whom? I noted while looking through what my cowboy did ... I discovered after tracking through cables that the official sky agent who initially did the install wired to a light switch to power the two sat boxes .... Completely against the electrical installation regulations this was a very legitimate official installer. For example .. I did a 6 week course in city re alarm installation .. I am looking at my lovely cert issued by the school .. I installed my and my friends alarm properly without any problems .. I am NOT an alarm installer officially however ... It is in this context I am anxious how you are legit .... As I am quite sure you are ..... It's nice to know the facts .... Look forward to your reply
Cheers and thanks

Minder

St Senan

minder2009 wrote: »

Just to clarify I say some of these guys are giving genuine installers a bad name as in any business eg taxi ... You will get bad apples ... As I did unfortunately.
Certainly you can ask all these questions you suggest .... But when a guy sets up a website describing himself as an " approved saorview installer " ( what is this ? )
One takes people at their word as the majority of people are hardworking and honest ...

Having said that I spoke to a very informative foreign chap a member of the Irish tv sat installers body about this and he has undertaken to call and give a free quote of what is required to be done and the further cost involved .. I only became aware of this association as a result of being caught out ....

I never see advertisement about this and other standards that installers abide by it should seek publicity as I am sure I am not alone..... I mentioned this on a complaint to the national consumer association earlier
...... The fact there is no regulation / sanction in this area is a shame........

I ask this last question in a genuine interest Way ..... I see you say you and legit installers will have to tidy up after the gold rush as you describe it ..... What exact qualification have you for example to call your self an installer .... What exact educational / training did you under go ? Is it certified if so by whom? I noted while looking through what my cowboy did ... I discovered after tracking through cables that the official sky agent who initially did the install wired to a light switch to power the two sat boxes .... Completely against the electrical installation regulations this was a very legitimate official installer. For example .. I did a 6 week course in city re alarm installation .. I am looking at my lovely cert issued by the school .. I installed my and my friends alarm properly without any problems .. I am NOT an alarm installer officially however ... It is in this context I am anxious how you are legit .... As I am quite sure you are ..... It's nice to know the facts .... Look forward to your reply
Cheers and thanks

Minder

A guy advertises himself as a "Approved saorview installer". should make any one suspicious. There is no such thing as a Approved saorview Installer.

Taken from the saorview website.
Please note, there is no such thing as a SAORVIEW Approved installer. The aerial installation trade in Ireland is not regulated by any state agency. .
http://www.saorview.ie/equipment/installers/

As its well known there is no apprentice ship in this business which is unfortunate and there is nothing stopping guys like what you got setting up an on-line site and going out ripping of people.

But by the public asking a few simple questions like what I suggested to you would basically separate the Gold Rushers from the Legit taxpaying installer


Although I have two trades/Apprenticeships done but none of them are TV related. My background in the TV business goes back 25 years I worked for my Uncles cable business until C.M.I pre Chorus/UPC took over. I have a SHS training course cert from Sky home service on installations that I took in Watford in 1999 I also carry a Photo ID card (with a tec number that can be traced back to sky) along with a copy of my PL insurance to show a customer. But I or my qualifications are not the centre of this thread and at my age I have seen many a crash course installer come and go in the business over the last 12 years (Sky Digital in Ireland). Nowadays there are Aerial and Dish courses being run at a price of €750 with a cert being presented at the end. FETAC Leval 5 pre cable installation which is basically worth shag all as its a cert for alarm cabling and nothing to do with aerials or dishes. I along with a lot of other installers can provide a customer with a simple receipt with full contact details.

Regarding the sky installer tapping the sky box power into the light power.
that's a big NO NO. Sky boxes should not be installed in Attic spaces either. Then again If your house was a new build in the last 10 years it would have made sense if the Sparks installed a double electrical socket in your attic beside the coaxial cables ( For an AMP) along with a light and the right amount of cables (3-5) behind your main TV for inputs and outputs to take the feed back to attic to feed other rooms.

Regarding the regulation of the Aerial Business. The previous Minister and present Minister for Communications are aware of what is happening with people been caught out like what has happened to you. It was mentioned a few times in the Dail.
TBH I cant see any regulation or a decision on it been made until well after the Switchover or well in the future when people realise that what they got installed is not the real deal and start contacting JOE DUFFY.

minder2009

scaller wrote: »

minder2009 wrote: »

Just to clarify I say some of these guys are giving genuine installers a bad name as in any business eg taxi ... You will get bad apples ... As I did unfortunately.
Certainly you can ask all these questions you suggest .... But when a guy sets up a website describing himself as an " approved saorview installer " ( what is this ? )
One takes people at their word as the majority of people are hardworking and honest ...

Having said that I spoke to a very informative foreign chap a member of the Irish tv sat installers body about this and he has undertaken to call and give a free quote of what is required to be done and the further cost involved .. I only became aware of this association as a result of being caught out ....

I never see advertisement about this and other standards that installers abide by it should seek publicity as I am sure I am not alone..... I mentioned this on a complaint to the national consumer association earlier
...... The fact there is no regulation / sanction in this area is a shame........

I ask this last question in a genuine interest Way ..... I see you say you and legit installers will have to tidy up after the gold rush as you describe it ..... What exact qualification have you for example to call your self an installer .... What exact educational / training did you under go ? Is it certified if so by whom? I noted while looking through what my cowboy did ... I discovered after tracking through cables that the official sky agent who initially did the install wired to a light switch to power the two sat boxes .... Completely against the electrical installation regulations this was a very legitimate official installer. For example .. I did a 6 week course in city re alarm installation .. I am looking at my lovely cert issued by the school .. I installed my and my friends alarm properly without any problems .. I am NOT an alarm installer officially however ... It is in this context I am anxious how you are legit .... As I am quite sure you are ..... It's nice to know the facts .... Look forward to your reply
Cheers and thanks

Minder

A guy advertises himself as a "Approved saorview installer". should make any one suspicious. There is no such thing as a Approved saorview Installer.

Taken from the saorview website.
Please note, there is no such thing as a SAORVIEW Approved installer. The aerial installation trade in Ireland is not regulated by any state agency. .
http://www.saorview.ie/equipment/installers/

As its well known there is no apprentice ship in this business which is unfortunate and there is nothing stopping guys like what you got setting up an on-line site and going out ripping of people.

But by the public asking a few simple questions like what I suggested to you would basically separate the Gold Rushers from the Legit taxpaying installer


Although I have two trades/Apprenticeships done but none of them are TV related. My background in the TV business goes back 25 years I worked for my Uncles cable business until C.M.I pre Chorus/UPC took over. I have a SHS training course cert from Sky home service on installations that I took in Watford in 1999 I also carry a Photo ID card (with a tec number that can be traced back to sky) along with a copy of my PL insurance to show a customer. But I or my qualifications are not the centre of this thread and at my age I have seen many a crash course installer come and go in the business over the last 12 years (Sky Digital in Ireland). Nowadays there are Aerial and Dish courses being run at a price of €750 with a cert being presented at the end. FETAC Leval 5 pre cable installation which is basically worth shag all as its a cert for alarm cabling and nothing to do with aerials or dishes. I along with a lot of other installers can provide a customer with a simple receipt with full contact details.

Regarding the sky installer tapping the sky box power into the light power.
that's a big NO NO. Sky boxes should not be installed in Attic spaces either. Then again If your house was a new build in the last 10 years it would have made sense if the Sparks installed a double electrical socket in your attic beside the coaxial cables ( For an AMP) along with a light and the right amount of cables (3-5) behind your main TV for inputs and outputs to take the feed back to attic to feed other rooms.

Regarding the regulation of the Aerial Business. The previous Minister and present Minister for Communications are aware of what is happening with people been caught out like what has happened to you. It was mentioned a few times in the Dail.
TBH I cant see any regulation or a decision on it been made until well after the Switchover or well in the future when people realise that what they got installed is not the real deal and start contacting JOE DUFFY.

I agree. Thanks for the very informative reply which I found very interesting .in particular about the approved saorview installer.
I have forwarded all my information to my solicitor I am most anxious to get this guy to court , money now is not really an issue I hope to get his name in the evening paper.

He has now in my view represented himself to be something that is not which is most advantageous to my case ... We are entering the realm of fraud now. Thanks
A lot

Minder

minder2009

Latest ! Sound is now playing up fading out every 5 or 10 mins decreases and then returns to previous volume setting ! What is AD on RC mean? Any ideas anyone .. Triax tsc 114

Thanks
Minder

Extinction

minder2009 wrote: »

Latest ! Sound is now playing up fading out every 5 or 10 mins decreases and then returns to previous volume setting ! What is AD on RC mean? Any ideas anyone .. Triax tsc 114

Thanks
Minder

Audio description

minder2009

Extinction wrote: »

minder2009 wrote: »

Latest ! Sound is now playing up fading out every 5 or 10 mins decreases and then returns to previous volume setting ! What is AD on RC mean? Any ideas anyone .. Triax tsc 114

Thanks
Minder

Audio description

Ta what's it function

Extinction

To help visually impared people
http://www.tvhelp.org.uk/audes/whatis.html

Compton

very surprised you got a triax 114 and not a ferguson box seeing as the installer was so dodgy!

minder2009

Compton wrote: »

very surprised you got a triax 114 and not a ferguson box seeing as the installer was so dodgy!

This must be one of the most stupid comments I ever came accross in the boards. Unhelpful with no information as to why I should do as suggested,
Just to add , If you read my thread , and all the grief I had , if you stick your nose into the thread it is most appreciated if the comment you have to make is sensible and offers some helpful advice. This adds nothing and has no bearing on my isses re this particular installer.

Extinction

A dodgy installer doesn't have to use a ferguson, many dodgy installers use approved boxes. It would't even matter if the installer had installed the TSC114 first day, what makes this installer dodgy is that he took OP's money and left him with a system that is not working. He gave no receipt and did not give or honor any waranty period. The OP now has to fork out for someone else to fix the problem.

minder2009

Extinction wrote: »

A dodgy installer doesn't have to use a ferguson, many dodgy installers use approved boxes. It would't even matter if the installer had installed the TSC114 first day, what makes this installer dodgy is that he took OP's money and left him with a system that is not working. He gave no receipt and did not give or honor any waranty period. The OP now has to fork out for someone else to fix the problem.

Thank you for obviously taking the time to read my thread as it appears you did as you have a grasp of the problem. I dont know if your in the business....The guy who caused me all this hassle is in the master guild , so I have sent them details and copies of all the text which outlines the continual problems as they occurred nearly on a daily basis over just short of a month....I then decided to see if I could get a member of the aerial/satellite association to see if I could get someone with technical know how to look at the set up , I also have another job I want done , and see what has to be done to right the situation ( i feel its only something small as it works ok for a short period from time to time) This guy agreed to look at the set up , he felt it might be that the red eyes being different could be the problem , that made sense as the problem is controlling /turning on/off Triax box from the tvs ...he said he would give me a price "no obligation" to check it out and price the next job I want done. I was at work guy calls has a look at it , replaces the two of the "eyes" and it works while he is there , charges the missus 30 euro , and leaves. I was a bit taken aback when he did work as he had agreed to look at the problem first , but if this was all that was wrong at the end of the day , I was thrilled ...An hour later , the volume decreases , of its own accord , till you cant hear it and then increases back after 5 mins or so. So far you can change stations etc from each TV...so he seems (so far) to have cured the problem , but left with an even more frustrating one! I got on to him , he asks me can you control all tvs through the eyes , You can.....I tell him that this new problem occurred an hour after his guy leaves , he says , you wanted the tv control at all TVS to work and it does - I cannot argue with that! He now says its a problem with the triax tri link or the new triax box , and quite rightly he cannot replace either as he did not install them ,, thats fair enough!.....Now I have one guy who fecks off and leaves me in a mess! second guy calls fixes one problem , causes another! off both go with my (by now dwlinling! cash) and I am left with a triax box for which I have no receipt , cannot now change , and is unwatchable as the sound is now faulty!!Now heres the question , both of these guys are in associations to provide rights for consumers.....is there any point in these associations? I now have to , I am genuinely afraid at this stage , try and find yet again another installer ....who has the technical know how to look at a simple sat box set up and diagnose a problem and fix it ......It appears there is no such species that can do such a thing!!!!Where yo go now.......HELP!!!!!MinderIf anyone who is a genuine / knowledgeable installer and wants a challenge please let me know , all i can do is sing your praises here I am afraid and recommend you! I live in Meath.....The only stipulation is that I need a written gaurantee /invoice / receipt - that the repair will last for more than an hour!!!!!

Premier

In fairness to to chap from aerial/satellite association he did call out replaced 2 eyes i take it and charged you 30 euros !!!, it was for nothing fair play him.
No installer is going to give you a receipt guarantee for a receiver he didnt supply if that is the problem in the first place.

Premier

while i think of it, why dont you send the box to triax in the uk?
It's worth a try and tell them of you problem, im fairly sure they will check it out and fix or replace it as it would still fall under the warranty from factory?

worth a try.;)

minder2009

"and quite rightly he cannot replace either as he did not install them ,, thats fair enough!....." copied from my message.

Premier , I dont understand your 1st remark..

---

30 euro was for nothing. If it fixed the problem. It didnt. It has caused another.
its 70 euro usually for a call out ....No question great deal. Despite the original agreement that he would look at problem and give price for quote as a no obligation visit. If the red eyes stops all the problems it would have been great value. It is not great value when you find to yourself back to square 1 !!

minder2009

your contract is with the supplier , not the manufactuer!! sale and supply of goods act.
These boxes are not of merchanable quality...You have no onus to go near Triax or indeed ferguson!!

maxg

Its maybe a good idea to exchange the scart lead between Triax box and Triax trilink first.

Premier

minder2009 wrote: »

your contract is with the supplier , not the manufactuer!! sale and supply of goods act.
These boxes are not of merchanable quality...You have no onus to go near Triax or indeed ferguson!!

fair enough , but if the supplier is not sorting it for you what else are you going to do, did the chap try another box at the house?

Ronnie Raygun

maxg wrote: »

Its maybe a good idea to exchange the scart lead between Triax box and Triax trilink first.

Or even check that it's plugged in properly.

I thought these "cowboy" threads weren't allowed in the tv tech forums?

Cesium Clock

Have you tried a factory reset on the triax, then reload the software from here

http://www.triax.co.uk/Downloads/Software%20Downloads.aspx

And reload the channel list from here

http://www.tvtrade.ie/saorview-combo.html

minder2009

Ronnie Raygun wrote: »

Or even check that it's plugged in properly.

I thought these "cowboy" threads weren't allowed in the tv tech forums?

I wasnt aware of this.If so I will re name it. Apology to anyone offended.

I just felt it so appropiate for the sat installer i unfortunately employed!!!

Ronnie Raygun

The content as much as the title.

It mightn't really be any of my business, but I don't believe these kinds of discussions on the conduct of individuals have any place here, although the general "cowboy menace" undoubtedly deserves to be highlighted.

minder2009

Cesium Clock wrote: »

Have you tried a factory reset on the triax, then reload the software from here

http://www.triax.co.uk/Downloads/Software%20Downloads.aspx

And reload the channel list from here

http://www.tvtrade.ie/saorview-combo.html[/QUOTE]

yeah an hour ago i downloaded the sofware and updated it.I didnt reset it to factory settingd tho. thks i will give it a bash in morn....the sound keeps coming and going now ...its a pain!!!cheers but some goods guys here too....giving me advice , in fairness...not all bad

minder2009

Ronnie Raygun wrote: »

The content as much as the title.

It mightn't really be any of my business, but I don't believe these kinds of discussions on the conduct of individuals have any place here, although the general "cowboy menace" undoubtedly deserves to be highlighted.

As an innocent member of the public conned as i was ..and still am ...I think its very important that while this type of thing goes on it is kept live on boards like this so when people are thinking of going digital ,they can see what happens if you dont do their homework,,,boards are very popular ...by people for research.....especially older people who may be confused by all the adds re ending of analogue

Ronnie Raygun

minder2009 wrote: »

As an innocent member of the public conned as i was .. when people are thinking of going digital ,they can see what happens if you dont do their homework,,,

A valid point, but there's a bit of a difference between a con-job & good old fashioned sharp practice.

Exploitation, I suppose would be a fitting description.

minder2009

Ronnie Raygun wrote: »

A valid point, but there's a bit of a difference between a con-job & good old fashioned sharp practice.

Exploitation, I suppose would be a fitting description.

mnnn dunno the first guy I got was a official sky installer who wired the box from a light switch...con job? good old fashioned sharp practice -or even perhaps putting occupants in a possible fire hazard situation - do you think people should know this , so they perhaps avoid similar?

2nd guy member of an tradesman assoc ...sticks in a cheaper imatation box than he agreed...replaced it with two more dud boxes ..mnnnn con job AND old fashioned sharp practice , both apt descriptions
in my view - Should not be tolerated

Cesium Clock

You could also try adjusting the gain on the tri link

Ronnie Raygun

minder2009 wrote: »

mnnn dunno the first guy I got was a official sky installer who wired the box from a light switch...

Was he an electrician? If not, did you quiz him on how exactly he intended to source power for the receiver? Why would you let someone not competent in this area carry out such work?

2nd guy member of an tradesman assoc ...sticks in a cheaper imatation box than he agreed...replaced it with two more dud boxes ..

The Sky box has its own modulator & can also process the remote signals directly from the coax. input. It's a slightly trickier setup to achieve with other receivers, but no excuse for a halfway competent person.

Peter Rhea

minder2009 wrote: »

As an innocent member of the public conned as i was ..

Them's fightin' words, I would agree outside the remit of this forum.

minder2009

Cesium Clock wrote: »

You could also try adjusting the gain on the tri link

thks

have the 3 jobs on the list for am - reset/software update/channel list

can you expain about the gain! in ordinary mans language
cheers

minder2009

No I didnt to be quiet honest I let him on with the job.I only noticed it the other day when i looked at what he had done. Funnily enough I am of the view that most people are honest and honourable , this guy did the same for 3 relations all singing his praises!! Indeed that an excellent point you make and to bring it one step forward , this guy i describe as a cowboy is a registered satellite tv installer and still tried to slip a cheaper box in without my knowing and left with 2 faulty boxes no gaurantee/receipt... off into the sunset with my hard earned money forcing me to spend more to fix his botched work...mnnn why would i let someone not competent in this area carry out such work??
Answer probably because he in a recognised trade money has a very convincing web site and talks the talk!!

---

minder2009

sound ronnie thks for your input. I dont really know.
I suppose when this guy tied up his horse outside i should have been suspicious

I will know next time

night

Minder

Peter Rhea

You should keep most of your installation easily accessible, take the receivers out of the attic, should only take 2 cables from a 'main tv' location for this kind of distribution system.

There are dedicated distribution units available, in the absence of any pre-existing.

the_syco

minder2009 wrote: »

I can do nothing about this it seems ....

Small claims court? He claimed to be a business. If he isn't, I'm sure Revenue will love him. And I'd say he'd cop on when you mention the Revenue + tax.

minder2009 wrote: »

the web

Put his address through WHOIS, and you may get an address for him; handy info for the SCC.

minder2009

Peter Rhea wrote: »

You should keep most of your installation easily accessible, take the receivers out of the attic, should only take 2 cables from a 'main tv' location for this kind of distribution system.

There are dedicated distribution units available, in the absence of any pre-existing.

agree entirely , tv /sat / aerial installers should!!!!

minder2009

dont waste your time ..with revenue,,,,,emailed no reply

the_syco

minder2009 wrote: »

dont waste your time ..with revenue,,,,,emailed no reply

Ah, no. It's not Revenue that will help you, it's the threat of calling Revenue that should help you, when you're dealing with the cowboy :cool: Of course, it'd be nice of Revenue to do something about it, but can't see it happening :pac:

minder2009

the_syco wrote: »

Ah, no. It's not Revenue that will help you, it's the threat of calling Revenue that should help you, when you're dealing with the cowboy :cool: Of course, it'd be nice of Revenue to do something about it, but can't see it happening :pac:

ah i see! trying to draw a line under it now realy..these things happen in llife...hopefully the associationn he is in mught be able to help me get my money back

banjacksed

Am i right to say that the first installer was from the national guild & 2nd installer was from the Irish satellite and aerial association if so why not try the other trade body the cai.

minder2009

banjacksed wrote: »

Am i right to say that the first installer was from the national guild & 2nd installer was from the Irish satellite and aerial association if so why not try the other trade body the cai.

Thanks for your advice . I did indeed sent a email to guild witha copy of all the text correspondence thank god for iPhone !! I hope that a reasonable person there may try to get my money back I will return HUD equipment .... Faulty equipment to him ... Will give it a week to see .... I must say people here in satellite ae very kind with advice etc regards
Minder