I got an interview with Harvey Norman

tombom112

Just as the title says, i got an interview and wanted to know if anyone knew what kind of questions they ask, interviews are short on the ground, want to make sure I'm fully prepared properly

maguic24

tombom112 wrote: »

Just as the title says, i got an interview and wanted to know if anyone knew what kind of questions they ask, interviews are short on the ground, want to make sure I'm fully prepared properly

How did the interview go? I have an interview with them on Friday.

Procrastastudy

They are a sales company through and through. All you need to do is convince them you're willing to do anything - even bordering on the illegal to make targets and you'll be grand.

Seriously - you need to fuse used car sales man with 'providing excellent customer service'. If you've done sales jobs before you'll know what I mean. If not a more simple level would be "Sell me this pen" exercise where you need to do FAB - Features and benefits.

Feature - it has a lid... Benefit - It wont stain your clothes, wont dry out.

Other thing is overcoming objections - pretty much "it's not €365 for an extra years warranty it's €1 a day" If you need it repaired more than once it will pay for itself...

Finally ABC - Always be closing. You need to watch that film with Alec Baldwin in it about seliing houses - great salesman film. Basically always be trying to get the person to buy. If someone proved to me in an interview they could do this they would almost always get hired. So when you're seliing your pen make sure you ask them if they would like to buy. Other closes you can google.. assumptive etc etc.

That and turn up looking nice you should be fine.

maguic24

Procrastastudy wrote: »

They are a sales company through and through. All you need to do is convince them you're willing to do anything - even bordering on the illegal to make targets and you'll be grand.

Seriously - you need to fuse used car sales man with 'providing excellent customer service'. If you've done sales jobs before you'll know what I mean. If not a more simple level would be "Sell me this pen" exercise where you need to do FAB - Features and benefits.

Feature - it has a lid... Benefit - It wont stain your clothes, wont dry out.

Other thing is overcoming objections - pretty much "it's not €365 for an extra years warranty it's €1 a day" If you need it repaired more than once it will pay for itself...

Finally ABC - Always be closing. You need to watch that film with Alec Baldwin in it about seliing houses - great salesman film. Basically always be trying to get the person to buy. If someone proved to me in an interview they could do this they would almost always get hired. So when you're seliing your pen make sure you ask them if they would like to buy. Other closes you can google.. assumptive etc etc.

That and turn up looking nice you should be fine.

My interview is for an Admin position. Have you worked for Harvey Norman before?

Procrastastudy

Nope know a few that have - my back ground would be in that area of retail. As for admin not a clue. If the person interviewing you has come up from the ranks as it where - good communication skills and well turned out will help. If it'd admin at store level flexibility will be key although its obviously never a bad thing.

tombom112

Interview went ok didnt get the job but the questions were normal pain the arse HR questions like what can you bring to this job etc, just google interview questions and have all your answers plan out so your not stumbling.

Mine was sales so admin might be different but if you have examples about meeting targets from another job (or make something up) they'll love that stuff and of course its all about the customer and all stuff.

Good luck with it and let's know how you get on

maguic24

I had my interview today, it was okay, I think. How long did it take them to get back to you and let you know you didn't get it? I hope they let me know as soon as possible.

tombom112

a week

maguic24

tombom112 wrote: »

a week

I had my interview over a week ago and no reply so I am just going to ring them this morning and see. I will be pissed if they didn't bother to ring back and let me know either way.

Gerard93

Hi all,
Just wondering what kind of hours per week are they offering??

maguic24

Gerard93 wrote: »

Hi all,
Just wondering what kind of hours per week are they offering??

They were offering me full time (37 and a half hours) but that's in the warehouse.

Gerard93

They were offering me full time (37 and a half hours) but that's in the warehouse.

Thanks Maguic24, best of luck hope it works out!

maguic24

Gerard93 wrote: »

Thanks Maguic24, best of luck hope it works out!

I didn't get the job. :P And they never rang to let me know I didn't get it, but I am glad I didn't, got a better job, starting tomorrow. It's an ill wind that blows no good.

Silvano

Hi I recently had a job interview with them and I rang them today about the progress and they said that a letter has been sent does that mean that I don't have the job????