Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Vodafone / Staymobile Phone Insurance - Jokers

  • 19-06-2012 10:55am
    #1
    jobangle
    Registered Users, Registered Users 2 Posts: 1 ✭


    Hi All,

    Just writing to advise against insuring your mobile phone with Vodafone Insurance. I had my iPhone 4S insured with them for over 17 months (costing me a total of EUR170) and when I made a claim it was rejected as I did not get the wording right when making my claim.

    If you are making a claim with Vodafone insurance - tell them the phone was stolen - its about the only way they will insure you. There are so many loopholes its unbelievable. Also, I was told I could appeal the Vodafone rejection and I would receive a response within 10 working days - that was 27 days ago. I have come to expect nothing less from Vodafone's customer service.

    Also, I have been looking into insuring an iphone on household contents insurance and have been quoted with prices starting from EUR12 per annum. This is as opposed to EUR120 per annum with Vodafone Insurance - its a no brainer really. Also with Vodafone Insurance you have to pay them EUR30 to claim your first phone and EUR75 to claim your second???? So what does the insurance cover? On household insurance you do not pay anything but the EUR12 per year.

    The mobile phone market is so competitive right now so why are we all staying with a company that treats its customers so bad?

    I have complained (again) today about the lack of reply to my appeal. Will keep you updated.
    Tagged:


Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...
Advertisement