BSOD - 0x0000008E error

sandt

Hi,

I have an old dell machine that was working perfectly up until ow its started to give me this error code on the BSOD when booting up. The full code is:

*** STOP: 0x0000008E (0xC0000005, 0x0000001c, 0xBA1278A0, 0x00000000)
Begining dump of physical memory
Dumping physical memory to disk: 1 (this number increases up to 75, then machine reboots and does the same thing again)

I googled the codes and it seems to point to a RAM error but ive installed a few different types of RAM but no joy.


Any Ideas?

yoyo

sandt wrote: »

Hi,

I have an old dell machine that was working perfectly up until ow its started to give me this error code on the BSOD when booting up. The full code is:

*** STOP: 0x0000008E (0xC0000005, 0x0000001c, 0xBA1278A0, 0x00000000)
Begining dump of physical memory
Dumping physical memory to disk: 1 (this number increases up to 75, then machine reboots and does the same thing again)

I googled the codes and it seems to point to a RAM error but ive installed a few different types of RAM but no joy.


Any Ideas?

No harm in running a memtest86 test for a few hours, could well be a faulty RAM slot/RAM/dust in slot etc. Sometimes it's the simplest of things. Also check hard disk aswell as it could be related to a failing drive

Nick

sandt

yoyo wrote: »

No harm in running a memtest86 test for a few hours, could well be a faulty RAM slot/RAM/dust in slot etc. Sometimes it's the simplest of things. Also check hard disk aswell as it could be related to a failing drive

Nick

Sorry I'm not that tech savvy!

Could you explain how to do this??


Many thanks

yoyo

sandt wrote: »

Sorry I'm not that tech savvy!

Could you explain how to do this??


Many thanks

Download the Memtest86+ iso and burn it to a CD. I use Imgburn to do this. Once burnt boot off the memtest cd as if to be installing windows (sometimes you need to access a "boot menu" by pressing a key, usually [F12] and pick the CD ROM drive, on other machines you need to set boot priority in the bios to be the CD ROM drive first). Let it run for a few hours, any errors that appear in red means the memory is an issue (not neccesarily faulty, but may not be configured correctly/could have dust etc in the ram banks)

Nick

Sup08

Don't most dell machines have a built in mem test option in Bios?
F8 and select "test", not sure which option but I'm sure it's there.

yoyo

Sup08 wrote: »

Don't most dell machines have a built in mem test option in Bios?
F8 and select "test", not sure which option but I'm sure it's there.

It wouldn't be in the bios, but yes some Dells do have memory testing utilities on a system partition, I'd still prefare memtest over the others though tbh, even windows has a memory diagnostic tool now

Nick

sandt

Ran memtest+ all night but it found no errors. Also ran a check on the hard drive and its ok too.
I've run combofix and malwarebytes in safe mode and they also found nothing.

could this be some kind of virus or rootkit? if so what are the best options?

yoyo

sandt wrote: »

Ran memtest+ all night but it found no errors. Also ran a check on the hard drive and its ok too.
I've run combofix and malwarebytes in safe mode and they also found nothing.

could this be some kind of virus or rootkit? if so what are the best options?

Doubt it, could be something like the GPU as well (do you get the bsod watching video/gaming etc?).

Nick

sandt

yoyo wrote: »

Doubt it, could be something like the GPU as well (do you get the bsod watching video/gaming etc?).

Nick

No this computer has never been used for gaming, i was just using it as normal (scanning documents and printing was the last thing i used it for), shut it down and the next day went to start it up and got the BSOD. Nothing new was installed / changed.

Sup08

sandt wrote: »

I googled the codes and it seems to point to a RAM error but ive installed a few different types of RAM but no joy.


Any Ideas?

Are sure you have compatible ram in the machine as you say you've tried several types?

Skerries

it could be another hardware issue other than memory
There should be a diagnostic partition on your hard drive unless you rebuilt or you may have the disk that came with the pc, alternatively tou can download it in the driver section of the dell support webpage for your pc.
on bootup hit f12 and select diagnostics utility
go to custom tests and on the right hand side select non interactive tests and run, this saves you from testing the keyboard and the video options which are a pain in the ass to go through