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How long does a motorcheck report take?

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  • 05-06-2012 10:02pm
    #1
    Gautama
    Registered Users Posts: 635 ✭✭✭


    I'm viewing some vehicles tomorrow so purchased a 3 check bundle from www.motorcheck.ie.
    I've entered the details of the first vehicle and have been advised that the report, and information on retrieving my other two checks, will be emailed to me:
    "You will receive instructions via email on how to redeem the remaining reports in your bundle."
    However, that was 20 minutes ago and I'd like to check the other two vehicles sometime tonight.
    Any ideas?


Comments

  • Options
    #2
    Gautama
    Registered Users Posts: 635 ✭✭✭Gautama


    Almost an hour now. I've had to buy one (more) single check :(


  • Options
    #3
    trepasers
    Registered Users Posts: 414 ✭✭trepasers


    Gautama wrote: »
    I'm viewing some vehicles tomorrow so purchased a 3 check bundle from www.motorcheck.ie.
    I've entered the details of the first vehicle and have been advised that the report, and information on retrieving my other two checks, will be emailed to me:
    "You will receive instructions via email on how to redeem the remaining reports in your bundle."
    However, that was 20 minutes ago and I'd like to check the other two vehicles sometime tonight.
    Any ideas?

    Did one the last day when buying my car...had a laptop with me and did it there and then..results came up straight away...only had to wait another 10 minutes for the full finance check !


  • Options
    #4
    Motorcheck
    Registered Users Posts: 277 ✭✭Motorcheck


    If you want to PM me the reg I'll get the codes for you.

    Although you should have received the codes in your purchase receipt email which is generated and sent immediately on purchase.

    It might be worthwhile checking your spam or junk folder for this email


  • Options
    #5
    mickdw
    Registered Users Posts: 23,315 ✭✭✭✭mickdw


    Thats what ya call service! Senior managment on the spot to help at 11 o clock in the evening.


  • Options
    #6
    Gautama
    Registered Users Posts: 635 ✭✭✭Gautama


    Motorcheck wrote: »
    If you want to PM me the reg I'll get the codes for you.

    Although you should have received the codes in your purchase receipt email which is generated and sent immediately on purchase.

    It might be worthwhile checking your spam or junk folder for this email

    D'oh!
    My mistake, bigtime.

    My spam folder rarely grabs genuine emails. As a result, if I'm missing an expected email, I rarely think of it. Alas, in this case, it grabbed the Motorcheck email.

    I have to congratulate Motorcheck on the great service they provide, and also on their customer service when some goes wrong, or is perceived to go wrong.


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