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UPC down?

  • 04-06-2012 5:44pm
    #1
    Registered Users, Registered Users 2 Posts: 2,950 ✭✭✭


    My UPC TV and internet connection has stopped working in the last hour or so. Is anyone else having this problem or is there something wrong at my end? I'm in the west of the city, by the way.


Comments

  • Registered Users, Registered Users 2 Posts: 25 JackyJoe


    Yep, Its down. Gave them a call and after a lot of "push 1" push 3" etc etc. I got an automated answer that said "they were aware of a problem in the Galway city area and were working blah blah blah" Taking them long enough.Do not hold out too much hope for the Rep Irl Friendly game.:mad:. Though by the time I finish this very tasty single malt whiskey out the back of the house in on the sun lounger hopefully it will be back, if not, then a second tumbler of very tasty single malt will suffice :).


  • Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    Down here too.


  • Registered Users, Registered Users 2 Posts: 421 ✭✭dan hibiki


    bloody upc.


  • Registered Users, Registered Users 2 Posts: 4,398 ✭✭✭inisboffin


    dan hibiki wrote: »
    bloody upc.
    Indeed!

    Message now says estimated fix time is 9 tomorrow. Guess who didn't want to work late :/


  • Registered Users, Registered Users 2 Posts: 13,506 ✭✭✭✭dastardly00


    Everything working grand over in the Terryland area :D


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  • Registered Users, Registered Users 2 Posts: 2,950 ✭✭✭Pinturicchio


    It came back around 10.30-11.00.


  • Registered Users, Registered Users 2 Posts: 451 ✭✭Pure Sound


    Seems to be gone again


  • Registered Users, Registered Users 2 Posts: 2,950 ✭✭✭Pinturicchio


    Yep, gone again.


  • Banned (with Prison Access) Posts: 31,117 ✭✭✭✭snubbleste


    Does UPC have a money-back policy on outages like this?
    You are paying for a service that is not available. What if you were working for home and relied on an internet connection?


  • Registered Users, Registered Users 2 Posts: 171 ✭✭left_behind


    Just rang upc they said service should be back in an hour


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  • Registered Users, Registered Users 2 Posts: 12 booyakasha


    had no problem last night or this morning, its gone at this moment tho. i'm in renmore area. guess there's no point to ring them...


  • Registered Users, Registered Users 2 Posts: 21 Tunesmiff


    Can connect now but being throttled to 1mb/s download and 2.5mb/s upload (Galway City centre).

    Just rang them to confirm, they're still having issues and are working to fix them ASAP in the city area (no surprise there).


  • Registered Users, Registered Users 2 Posts: 12 booyakasha


    still no net here, channels seem to be working tho, the few I checked anyway.


  • Registered Users, Registered Users 2 Posts: 171 ✭✭left_behind


    its back in roscam now


  • Registered Users, Registered Users 2 Posts: 12 booyakasha


    back in renmore also.
    holding my breath it stays that way!


  • Registered Users, Registered Users 2 Posts: 421 ✭✭dan hibiki


    im surprised us renmore saps werent hit first! they really are a sh1t internet provider in terms of stuff like this happening.


  • Registered Users, Registered Users 2 Posts: 7,971 ✭✭✭_Whimsical_


    Still no telly on the westside of the city. :(


  • Registered Users, Registered Users 2 Posts: 1,735 ✭✭✭SlipperyPeople


    UPC broadband still down in knocknacarra this morning. Its really been a nightmare recently.


  • Registered Users, Registered Users 2 Posts: 4,183 ✭✭✭Fey!


    We lost it Monday, came back Monday evening, went again Tuesday.

    They've started texting updates out, so at least they're doing something to help keep customers informed.

    Was supposed to be back last night but wasn't. Didn't check it this morning, but I think it's still down.


  • Registered Users, Registered Users 2 Posts: 67 ✭✭gudpony


    Our broadband has been down for 3 days now in ballyloughane road, renmore.. anyone else down in renmore?


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