Technology return policies (MacBook Pro)

TenLeftFingers

I've contacted the store where I purchased a MacBook a few days ago. The job it was intended for has fallen through and I won't be using it. I was told by the retailer that since I had switched it on, it cannot be returned.

My question is -> how can they enforce this? If I didn't enter my data (which I did unfortunately) or if I managed to do a factory restore (which might require buying the LionOS on CD), isn't it basically the same thing?

Jarren

I'm afraid that they are correct.


If you simply change your mind about a product you bought in a shop and decide you don't want to keep it, you do not have any rights under consumer law.

However, some retailers may offer to accept returns and give you an exchange or refund within a certain amount of time after the purchase. This is shop policy and a gesture of goodwill and not a legal requirement.

http://www.nca.ie/nca/changing-your-mind

Stick it on adverts ie ,would say that this would be the best solution in this case.

TenLeftFingers

Good advice Jarren, I may do that. Although I have just discovered that Ubuntu runs very nicely on it so I will have to think it over a bit more now