Atm swallowed card and took money

torres9kop

I was at an aib atm on sunday in cornelscourt at the side of centra when the machine took my card and gave me no money. When i checked my acc it had taken the money out. Any advice ?

sf80

Contact the bank and let them know, they will usually sort it out without too much hassel

chainsawman

torres9kop wrote: »

I was at an aib atm on sunday in cornelscourt at the side of centra when the machine took my card and gave me no money. When i checked my acc it had taken the money out. Any advice ?

Scammers took your card... Report the bank ASAP... Do that, you will possibly get your money back, Next time, when you get to the ATM, make sure the Machine(try pull out the card inserter,if loose, forget it and report to the Garda) is real before putting your card in, When putting your pin number, make sure it is covered by your other hand, Camera or scammers could be watching ...

sf80

chainsawman wrote: »

Scammers took your card... Report the bank ASAP... Do that, you will possibly get your money back, Next time, when you get to the ATM, make sure the Machine(try pull out the card inserter,if loose, forget it and report to the Garda) is real before putting your card in, When putting your pin number, make sure it is covered by your other hand, Camera or scammers could be watching ...

The atm didn't give any cash, the machine probably just failed.

If it was scammers, you will have to go to your branch and fill out a statement before your dispute claim can go through.

torres9kop

Ty for the help guys

BuffyBot

chainsawman wrote: »

Scammers took your card... Report the bank ASAP... Do that, you will possibly get your money back, Next time, when you get to the ATM, make sure the Machine(try pull out the card inserter,if loose, forget it and report to the Garda) is real before putting your card in, When putting your pin number, make sure it is covered by your other hand, Camera or scammers could be watching ...

Please don't post panic inducing nonsense (or the borderline unfounded accusatory crud I just deleted) . While caution is a great thing, wolf cries make it harder for people to identify genuine frauds from machine errors.

The most simple, and likely, explanation has been posted. OP, contact your bank as a new card will have to be issued. The debit will most likely correct itself when the machine balances, and if it doesn't, your bank branch can investigate further for you.

chris85

BuffyBot wrote: »

Please don't post panic inducing nonsense (or the borderline unfounded accusatory crud I just deleted) . While caution is a great thing, wolf cries make it harder for people to identify genuine frauds from machine errors.

The most simple, and likely, explanation has been posted. OP, contact your bank as a new card will have to be issued. The debit will most likely correct itself when the machine balances, and if it doesn't, your bank branch can investigate further for you.

+1

Other nonsense about scammers is unlikely and is most likely a problem with your card or an error with the machine. The debit will correct itself overnight most likely. Contact your bank to get a new card and see what the issue was.

alie

Happened to me in Gorey, came up error code on machine, reported it to the manager of the bank and it was sorted 48 hours later.