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sky anytime (no movies)

  • 25-05-2012 8:44pm
    #1
    Registered Users, Registered Users 2 Posts: 296 ✭✭


    I have had a new 1tb skyhd+ box installed about 5 weeks ago but there are no movies so far on sky anytime, everything else seems to be ok, I subscribe to sky world and I have multiroom and my other box has movies,
    also when I enter sky anytime it say's for your information to recieve the full anytime+ service please visit sky.com/anytimeplus, but this service is not available in ROI. I have contacted sky a couple of times and they said they would sort the problem but they have'nt,
    I have done a system reset but it has made no difference.
    Any ideas?


Comments

  • Posts: 0 [Deleted User]


    energy1942 wrote: »
    I have had a new 1tb skyhd+ box installed about 5 weeks ago but there are no movies so far on sky anytime, everything else seems to be ok, I subscribe to sky world and I have multiroom and my other box has movies,
    also when I enter sky anytime it say's for your information to recieve the full anytime+ service please visit sky.com/anytimeplus, but this service is not available in ROI. I have contacted sky a couple of times and they said they would sort the problem but they have'nt,
    I have done a system reset but it has made no difference.
    Any ideas?

    About the Anytime Plus error, go to Services > Customise and set "Broadband Network Connection" to Off. That should prevent it from showing up again.


  • Registered Users, Registered Users 2 Posts: 296 ✭✭energy1942


    Karsini wrote: »
    About the Anytime Plus error, go to Services > Customise and set "Broadband Network Connection" to Off. That should prevent it from showing up again.
    Thank you for that. It has got rid of the message for your information to recieve the full anytime+ service please visit sky.com/anytimeplus,
    I wonder if I will now get some movies over the next few days?


  • Registered Users, Registered Users 2 Posts: 33,709 ✭✭✭✭Cantona's Collars


    If it's a new box it can take a while for everything on Anytime to be downloaded to it,you just have to be patient,even so the premier's are only on anytime 24 hours before they are actually shown on Sky Premier.


  • Registered Users, Registered Users 2 Posts: 737 ✭✭✭christo82


    Hi, I had a similar problem. Refer to this thread for help.

    http://helpforum.sky.com/t5/Sky-Anytime-Anytime/Anytime-Showcase-not-updating-or-empty/td-p/159287

    It suggests doing a planner rebuild, which for some people, fixes the problem. I had to do a software download to fix mine. There is a link to a feedback thread in the second post on the sky forum link, where you can post about your problem also. I now have 34 movies on Anytime, mostly premieres though. I would prefer a mix from the other channels instead. Hope this helps you.


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