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three network--terrible reception

nino1 · 2012-05-25 15:55:44

I signed up for an iphone 4s in january with three. The reception is terrible/non-existant in my house. customer service gets me through to a call centre in India who are no help. I missed the cooling off period as I was away in the UK and when i came back the cooling off period was up. I am now tied into an 18 month…

25-05-2012 3:55pm

#1

nino1

Registered Users, Registered Users 2 Posts: 829 ✭✭✭

Join Date: April 2011

Posts: 559

I signed up for an iphone 4s in january with three. The reception is terrible/non-existant in my house.
customer service gets me through to a call centre in India who are no help.
I missed the cooling off period as I was away in the UK and when i came back the cooling off period was up.
I am now tied into an 18 month contract with no reception for half of each day.
Is there anything i can do to cancel the contract?

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Comments

#2 25-05-2012 3:57pm

srsly78

Registered Users, Registered Users 2 Posts: 7,157 ✭✭✭

Join Date: October 2010

Posts: 7095

Send them a mail with FORMAL COMPLAINT in the title, citing lack of service etc. If they fail to release you or fix the problem then mail Comreg.

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