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missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SOFTWARE

  • 14-05-2012 11:13am
    #1
    Closed Accounts Posts: 3,753 ✭✭✭


    xp pro sp3 wont boot with thread title message

    if i copy the config file form another xp machine this should fix my problem? i have removed the HD from the laptop and is docked to my PC.

    i tried the microsoft solution with the cd and recovery console -

    md tmp
    copy c:\windows\system32\config\system c:\windows\tmp\system.bak
    copy c:\windows\system32\config\software c:\windows\tmp\software.bak
    copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
    copy c:\windows\system32\config\security c:\windows\tmp\security.bak
    copy c:\windows\system32\config\default c:\windows\tmp\default.bak

    delete c:\windows\system32\config\system
    delete c:\windows\system32\config\software
    delete c:\windows\system32\config\sam
    delete c:\windows\system32\config\security
    delete c:\windows\system32\config\default

    copy c:\windows\repair\system c:\windows\system32\config\system
    copy c:\windows\repair\software c:\windows\system32\config\software
    copy c:\windows\repair\sam c:\windows\system32\config\sam
    copy c:\windows\repair\security c:\windows\system32\config\security
    copy c:\windows\repair\default c:\windows\system32\config\default

    but the highlighted part did not work for me, file does not exsist.

    any suggestions besides reinstalling (will do if i must :( )


Comments

  • Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    davet82 wrote: »
    xp pro sp3 wont boot with thread title message

    if i copy the config file form another xp machine this should fix my problem? i have removed the HD from the laptop and is docked to my PC.

    i tried the microsoft solution with the cd and recovery console -

    md tmp
    copy c:\windows\system32\config\system c:\windows\tmp\system.bak
    copy c:\windows\system32\config\software c:\windows\tmp\software.bak
    copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
    copy c:\windows\system32\config\security c:\windows\tmp\security.bak
    copy c:\windows\system32\config\default c:\windows\tmp\default.bak

    delete c:\windows\system32\config\system
    delete c:\windows\system32\config\software
    delete c:\windows\system32\config\sam
    delete c:\windows\system32\config\security
    delete c:\windows\system32\config\default

    copy c:\windows\repair\system c:\windows\system32\config\system
    copy c:\windows\repair\software c:\windows\system32\config\software
    copy c:\windows\repair\sam c:\windows\system32\config\sam
    copy c:\windows\repair\security c:\windows\system32\config\security
    copy c:\windows\repair\default c:\windows\system32\config\default

    but the highlighted part did not work for me, file does not exsist.

    any suggestions besides reinstalling (will do if i must :( )
    I would check the hard disk is ok first, run a diagnostics scan on it. I'm guessing the C:\windows\repair folder doesn't exist on your install hence the error, a repair install should sort it anyways, but I think your disk may be failing

    Nick


  • Closed Accounts Posts: 3,753 ✭✭✭davet82


    yoyo wrote: »
    I would check the hard disk is ok first, run a diagnostics scan on it. I'm guessing the C:\windows\repair folder doesn't exist on your install hence the error, a repair install should sort it anyways, but I think your disk may be failing

    Nick

    done a chkdsk and seems fine, the repair folder is there. I plugged the disk into the pc and copied the files that way as suggested on ms site but still the same answer. I am considering an install on the disk but its not partitioned so i'm not sure what the outcome would be.

    i have another xp machine and am tempted to copy over the system\config folder to it but once again i'm unsure of what the results would be

    thanks for the reply btw


  • Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    davet82 wrote: »
    done a chkdsk and seems fine, the repair folder is there. I plugged the disk into the pc and copied the files that way as suggested on ms site but still the same answer. I am considering an install on the disk but its not partitioned so i'm not sure what the outcome would be.

    i have another xp machine and am tempted to copy over the system\config folder to it but once again i'm unsure of what the results would be

    thanks for the reply btw

    Where are you copying the repair folder from? It seems to me your copying from your C:\ drive to another is what you want. If on your working machine you have a C:\Windows\Repair folder and your other drive is recognized as drive D: for e.g the command should work:
    copy c:\windows\repair\system d:\windows\system32\config\system
    etc..

    Nick


  • Registered Users, Registered Users 2 Posts: 10,381 ✭✭✭✭Allyall


    Funny Coincidence, But another thread about a day ago I recommended this same fix (For a different problem).. (Probably because it works :) )

    Repairing Windows XP in Eight Commands
    Amongst the files it fixes are:
    • Windows Hardware Abstraction Layer (HAL)
    • Corrupt registry hives (\\WINDOWS\\SYSTEM32\\CONFIG\\xxxxxx)
    • Invalid BOOT.INI files
    • A corrupt NTOSKRNL.EXE
    • A missing NT Loader (NTLDR)
    Proceeding With the Repair Functions

    • There are eight commands you must enter in sequence to repair any of the issues I noted in the opening of this guide. I will introduce them here, and then show the results graphically in the next six steps. These commands are as follows:
      • C: CD ..
      • C: ATTRIB -H C:\\boot.ini
      • C: ATTRIB -S C:\\boot.ini
      • C: ATTRIB -R C:\\boot.ini
      • C: del boot.ini
      • C: BOOTCFG /Rebuild
      • C: CHKDSK /R /F
      • C: FIXBOOT


  • Registered Users, Registered Users 2 Posts: 2,811 ✭✭✭Gone Drinking


    You don't have a repair folder. That's the problem. You need to copy those folders from a restore point. Here's what you need to do:

    In recovery console type this:

    Cd system~1\_resto~1

    In there, type dir. You'll be given a bunch of folders with RP and a number beside them. Those are windows restore points, use the second to last one. So if the last was RP214 use RP213.

    Cd RP213

    Once in that folder, type:

    Cd snapshot

    Once in the snapshot folder, type:

    copy _registry_machine_software c:\windows\system32\config\software

    This will replace the software folder with the one from your restore point.

    No harm in replacing the system folder aswell:

    copy _registry_machine_system c:\windows\system32\config\system

    Exit and try booting.


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  • Closed Accounts Posts: 3,753 ✭✭✭davet82


    You don't have a repair folder. That's the problem. You need to copy those folders from a restore point. Here's what you need to do:

    In recovery console type this:

    Cd system~1\_resto~1

    In there, type dir. You'll be given a bunch of folders with RP and a number beside them. Those are windows restore points, use the second to last one. So if the last was RP214 use RP213.

    Cd RP213

    Once in that folder, type:

    Cd snapshot

    Once in the snapshot folder, type:

    copy _registry_machine_software c:\windows\system32\config\software

    This will replace the software folder with the one from your restore point.

    No harm in replacing the system folder aswell:

    copy _registry_machine_system c:\windows\system32\config\system

    Exit and try booting.

    thanks for that, i tried to boot in safemode after doing this but it gets to system32\drivers\bmload.sys and then the blue screen of death

    i've recovered anything i want off the disk but i really dont want to reinstall (i had it just the way i liked it :( )

    any other ideas?

    thanks for the reply


  • Registered Users, Registered Users 2 Posts: 10,381 ✭✭✭✭Allyall


    Did you try the eight commands?

    It specifies that it fixes your problem, I often use it, as it speeds up all the other fixes that you are looking for. Very handy :)


  • Closed Accounts Posts: 3,753 ✭✭✭davet82


    Allyall wrote: »
    Did you try the eight commands?
    It specifies that it fixes your problem, I often use it, as it speeds up all the other fixes that you are looking for. Very handy :)
    Yeah i tried this. Windows is now booting but getting a blue screen now :( i think i'm fighting a loosing battle with this. I have recovered all my files from the disk but i had a lot of software installed on it some of which i don't have any more


  • Registered Users, Registered Users 2 Posts: 2,811 ✭✭✭Gone Drinking


    What's the bluescreen error now?


  • Registered Users, Registered Users 2 Posts: 8,184 ✭✭✭riclad


    try f8 safe mode, directory service restore, use up,down ,arrows, enter= select ,
    Works most of the time ,if windows is crashing,not booting,
    maybe some files were deleted by a virus.


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  • Registered Users, Registered Users 2 Posts: 10,381 ✭✭✭✭Allyall


    If you have access to another PC, download Hirens Boot Cd and either Burn it to CD or Make it a Bootable USB.

    From there, you can enter Mini Windows XP, and load up all of the tools included on the CD.

    There are many tools you can use on the CD, one tool, which sometimes works, and is worth a shot is, After you load up Mini Windows XP, Open Hirens Tools Menu, then Go to Registry Tools >> Registry Restore Wizard. Choose an older date, It works like System Restore, and can try and restore your PC to the last time it worked.

    Also worth checking the Hard Drive with the Hard Disk Tools, and use the (if available) correct tool for your Hard Drive, E..G. Seagate, Fujitsu, Samsung etc...


  • Closed Accounts Posts: 3,753 ✭✭✭davet82


    What's the bluescreen error now?

    no message, just codes

    windows is attempting to boot, have tried in safemode, as the files/lines are loading in safemode it stops at system32\drivers\bmload.sys and blue screen appears: stop 0x0000007B amd some other various codes

    possibly bad driver or more likely some malware

    when i browsed the disk i noticed the permissions on the disk were missing and had to ownership of various system folders


  • Closed Accounts Posts: 3,753 ✭✭✭davet82


    Allyall wrote: »
    If you have access to another PC, download Hirens Boot Cd and either Burn it to CD or Make it a Bootable USB.

    From there, you can enter Mini Windows XP, and load up all of the tools included on the CD.

    There are many tools you can use on the CD, one tool, which sometimes works, and is worth a shot is, After you load up Mini Windows XP, Open Hirens Tools Menu, then Go to Registry Tools >> Registry Restore Wizard. Choose an older date, It works like System Restore, and can try and restore your PC to the last time it worked.

    Also worth checking the Hard Drive with the Hard Disk Tools, and use the (if available) correct tool for your Hard Drive, E..G. Seagate, Fujitsu, Samsung etc...

    thanks for the links i'll have a look :)


  • Registered Users, Registered Users 2 Posts: 8,184 ✭✭✭riclad


    TRY using R repair mode,boot from windows cd,choose setup,look for r repair menu ,option,
    ,press R, enter .
    i think if r doesnt work ,you need to do a windows reinstall.
    Safe mode not loading = multiple files,missing ,damaged. See
    http://support.microsoft.com/kb/314058
    does dos prompt work from safe mode.
    you may have a virus,deletes drivers,registry files ,do a full scan when you get pc loading an os.you can use a livecd ,eg mint ,boot from cd, to backup files before install.
    Choose setup, install ,use existing drive format,
    DO NOT format drive option,.if you choose a new install of windows.if you wanna save your docs,mp3s,old files.
    i dont think r option,s gonna work at this stage.


  • Closed Accounts Posts: 3,753 ✭✭✭davet82


    riclad wrote: »
    TRY using R repair mode,boot from windows cd,choose setup,look for r repair menu ,option,
    ,press R, enter .
    i think if r doesnt work ,you need to do a windows reinstall.
    Safe mode not loading = multiple files,missing ,damaged. See
    http://support.microsoft.com/kb/314058
    does dos prompt work from safe mode.
    you may have a virus,deletes drivers,registry files ,do a full scan when you get pc loading an os.you can use a livecd ,eg mint ,boot from cd, to backup files before install.
    Choose setup, install ,use existing drive format,
    DO NOT format drive option,.if you choose a new install of windows.if you wanna save your docs,mp3s,old files.
    i dont think r option,s gonna work at this stage.

    i have saved all my files as i docked the laptop HD to my desktop computer, its the software which i cannot replace is the problem i dont want to format. The disk isnt partitioned so an installation of ab OS is probably not a runner, i have an windows 7 cd but i dont think an upgrade from xp is possible even if the sofware was compatible for various reasons. i will try run a VS on the HD from my desktop and see what turns up.


    thanks for all the replys so far :)


  • Closed Accounts Posts: 3,753 ✭✭✭davet82


    no virus on the HD

    went back into repair console and it now asking me for my admin password (which it had not done up until now) and is not accepting the correct password, it keeps getting weirder, i cant give up though :)


  • Closed Accounts Posts: 3,753 ✭✭✭davet82


    ok can get to windows logon screen now but i get the following message at where the logon screen should be '"When trying to update a password this return status indicates that the value provided as the current password is incorrect' and the system resets

    nearly there

    the problem with the blue screen was sorted by resetting the bios


  • Closed Accounts Posts: 3,753 ✭✭✭davet82


    well i've replace the system32/config folder from a working xp machine, i can log in now but i am now getting a windows product activation error: A problem is preventing windows from accurately checking the license for this computer error code 0x80004005

    anyone came across this before?


  • Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    Try booting in to safe mode, if you can run this command to re arm XP:
    rundll32.exe syssetup,SetupOobeBnk
    May work

    Nick


  • Closed Accounts Posts: 3,753 ✭✭✭davet82


    yoyo wrote: »
    Try booting in to safe mode, if you can run this command to re arm XP:

    May work

    Nick

    i cannot run any commands, password not accepted to logon to \WINDOWS

    i'm trying a repair install now

    fingers crossed :)


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  • Closed Accounts Posts: 3,753 ✭✭✭davet82


    well it worked i'm back in now, not quite the way it should be but i'm getting there


    thanks for all the replys


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