Wrong ticket issued by driver

markpb

Yesterday I got a southbound 14 between Churchtown and Ballinteer. I told the driver where I was getting off and he issued me a ticket starting at Earlsfort Terrace and ending at Rathmines. Clearly I was nowhere near either of those at any point in my trip so I'm wondering (academically) what would happen if I'd been ticket checked by a DB inspector?

saa

Well if the driver actually remembered what you said to him and it didn't correspond to the ticket there wouldn't be any issue with that but if the driver misheard you or didn't remember and it was his word against yours you would get the fine as I'm sure when people are caught out they are always making excuses. If that happened to me and the driver believed I did not ask for a certain stop or did not pay my full fair I would ask for them tot up the change in the box and if there is a greater amount of change than the value of the tickets sold I would argue that that was my change I put in and the driver did not hear my request. (i.e if you paid 2.65 but only got a 1.85 ticket)

foggy_lad

markpb wrote: »

Yesterday I got a southbound 14 between Churchtown and Ballinteer. I told the driver where I was getting off and he issued me a ticket starting at Earlsfort Terrace and ending at Rathmines. Clearly I was nowhere near either of those at any point in my trip so I'm wondering (academically) what would happen if I'd been ticket checked by a DB inspector?

You and you alone are responsible for ensuring you have the correct ticket for your journey so if it happens again do not accept the ticket from the driver and insist that the driver updates the machine and issues you the correct ticket!

parsi

Based on previous threads once the ticket was issued by an authorised officer then it's all tickety-boo and you don't have any personal repsonsibility no matter what.

Now whether I agree with that is another thing.

Was your ticket printed before your eyes or was it "pre-prepared" ?

markpb

saa wrote: »

Well if the driver actually remembered what you said to him

In my case, not only was the destination wrong but the current zone was also wrong so it's not just down to the driver mis-hearing me.

parsi wrote: »

Was your ticket printed before your eyes or was it "pre-prepared" ?

It was printed for me when I boarded - it was the second fare (i.e an actual ticket) issued from a Leap card (which I didn't mention before because it's not relevant).

saa

markpb wrote: »

In my case, not only was the destination wrong but the current zone was also wrong so it's not just down to the driver mis-hearing me.

Yeah I thought that might of happened but presumed at first he just punched the wrong button, still I believe its down to the discretion of the inspector.

I've only come across one once on a 75 at Stillorgan, it seems to be quite a rare occurance.

Vic_08

markpb wrote: »

In my case, not only was the destination wrong but the current zone was also wrong so it's not just down to the driver mis-hearing me.



It was printed for me when I boarded - it was the second fare (i.e an actual ticket) issued from a Leap card (which I didn't mention before because it's not relevant).

If the ticket was that far out then yours would not be the only one so it would be obvious that you weren't at fault. Also the time would have been correct so it wouldn't have matched up with your actual location and journey start time.

Vic_08

saa wrote: »

If that happened to me and the driver believed I did not ask for a certain stop or did not pay my full fair I would ask for them tot up the change in the box and if there is a greater amount of change than the value of the tickets sold I would argue that that was my change I put in and the driver did not hear my request. (i.e if you paid 2.65 but only got a 1.85 ticket)

The point of the farebox system is that drivers (and inspectors) do not have any access to it so asking for it to be counted would not get you very far.

The contents of a farebox may span numerous drivers and duties and I would guess the chance of it matching exactly (except for your disputed amount) is very low so counting it would reveal nothing.

dublinman1990

markpb wrote: »

It was printed for me when I boarded - it was the second fare (i.e an actual ticket) issued from a Leap card (which I didn't mention before because it's not relevant).

The leap card should be relevant as did not mention paying the bus fare in cash. How were you meant to pay your for your fare from Churchtown to Ballinteer?

markpb

dublinman1990 wrote: »

The leap card should be relevant as did not mention paying the bus fare in cash. How were you meant to pay your for your fare from Churchtown to Ballinteer?

There were two of us making the same trip. The first fare was deducted from the Leap card as normal, the second fare was deducted as an accompanying-passenger ticket from the Leap card. Like I said before, the Leap card is not relevant.

Vic_08 wrote: »

If the ticket was that far out then yours would not be the only one so it would be obvious that you weren't at fault.

That's what I thought. The only problem is that we were the only fare-paying people on the bus - everyone else was OAP/DSW

TouchingVirus

saa wrote: »

Yeah I thought that might of happened but presumed at first he just punched the wrong button, still I believe its down to the discretion of the inspector.

I've only come across one once on a 75 at Stillorgan, it seems to be quite a rare occurance.

3 in the last month on 16/16A/13, getting on at Parnell Sq East, getting off at Dame St. Not that rare

foggy_lad

markpb wrote: »

In my case, not only was the destination wrong but the current zone was also wrong so it's not just down to the driver mis-hearing me.



It was printed for me when I boarded - it was the second fare (i.e an actual ticket) issued from a Leap card (which I didn't mention before because it's not relevant).

The leap card journey start and finish points would also be wrong so there would be two penalty fares issued if checked by an inspector.

AlekSmart

markpb wrote: »

Yesterday I got a southbound 14 between Churchtown and Ballinteer. I told the driver where I was getting off and he issued me a ticket starting at Earlsfort Terrace and ending at Rathmines. Clearly I was nowhere near either of those at any point in my trip so I'm wondering (academically) what would happen if I'd been ticket checked by a DB inspector?

From the looks of it the driver had neglected to update his stages after 27 (Earlsfort Tce).

This may give you a clue as to where the last Fare-Paying passenger boarded ....:eek:

Equally likely is the driver had no idea of where the stages were,something which many Inspectors would struggle with also.

Not to worry though,as Automatic Stage Updating is coming to a bus near you presently...however still no word on whether the company will replace the actual on-street stage markings,which is actually THE most important aspect of the issue.

One other possibility that may be worth considering is a Leapcard software issue....?

Cookie_Monster

AlekSmart wrote: »

From the looks of it the driver had neglected to update his stages after 27 (Earlsfort Tce).

something that seems to happen often enough IMO, but given the below is totally understandable

Equally likely is the driver had no idea of where the stages were,something which many Inspectors would struggle with also.

At the very least a sign on stops, much like the "don not leave engines ruinning" ones indicating stage changes really is required.