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Delays in getting PAYE Anytime PIN code?

  • 09-05-2012 07:00PM
    #1
    2moreMinutes
    Registered Users, Registered Users 2 Posts: 1,003 ✭✭✭


    Is there a known delay in receiving the PIN code for logging into PAYE Anytime?

    I registered a friend of mine on PAYE Anytime at the start of March but she didnt get her PIN code sent to her up to a few weeks ago. I mentioned it to Revenue when I was talking to them and they said just to request a new PIN and it should be issued within 10 working days. As of today (12 days later), theres still no sign of a PIN code.:confused:


Comments

  • #2
    relax carry on
    Registered Users, Registered Users 2 Posts: 4,153 ✭✭✭relax carry on


    2moreMinutes wrote: »
    Is there a known delay in receiving the PIN code for logging into PAYE Anytime?

    I registered a friend of mine on PAYE Anytime at the start of March but she didnt get her PIN code sent to her up to a few weeks ago. I mentioned it to Revenue when I was talking to them and they said just to request a new PIN and it should be issued within 10 working days. As of today (12 days later), theres still no sign of a PIN code.:confused:

    It's 5 working days for the pins to issue so long as everything matches the records on file in Revenue and Welfare.
    If for whatever reason the details do not match then the request goes into a queue to be manually matched. If the details cannot be manually matched then Revenue will try to contact the individual via the phone number and/or email address provide when you tried to sign up to verify the details.
    Depending on the number of failed matches, it can be a few weeks before they issue.


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