Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Thinking about switching back - not being offered great packages.

  • 03-05-2012 1:25pm
    #1
    Registered Users, Registered Users 2 Posts: 158 ✭✭


    We transferred to Vodafone but got out of our contract due to bad speeds.

    Eircom have been calling us for months offering us our old package which was 1mb speed and unlimited downloads (we never got charged for going over the limit if there was one!). About a month ago a sales person said we'd get the same deal, unlimited downloads.

    I rang up today about it but was told we'd only get 1mb and 10gb download (we use a lot more, and the girl said there's no other package available.).

    Any idea why we were told we could get unlimited?

    Thanks


Comments

  • Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Noelly wrote: »
    We transferred to Vodafone but got out of our contract due to bad speeds.

    Eircom have been calling us for months offering us our old package which was 1mb speed and unlimited downloads (we never got charged for going over the limit if there was one!). About a month ago a sales person said we'd get the same deal, unlimited downloads.

    I rang up today about it but was told we'd only get 1mb and 10gb download (we use a lot more, and the girl said there's no other package available.).

    Any idea why we were told we could get unlimited?

    Thanks

    Hi Noelly
    No do not know why this was told to you. If you PM me your details of current address ( ie, full address or any previous telephone no attached to proemises I will chaeck what is available to you there.
    Tony


  • Registered Users, Registered Users 2 Posts: 158 ✭✭Noelly


    Thanks Tony, it's fine though, got a fairly good deal with Digiweb with the unlimited downloads!


Advertisement