Broadband gone

clintondaly

Hi

Internet has been cutting off for the past few evenings(red light on Modem)
It has now been off since 12 last night.
In Shannon,Clare-Is there a local issue at the moment?

celtic-chick

We're having the same problem in Athgarvan,Co.Kildare.I phoned eircom this morning,they said the servers were down in the area.It might be the same problem for you.It's still not working yet.

buzz_E

Same in Ennis, Toberteascain areas. Broadband is down since 6am this morning.I actually realized at that time.

I have friends who is just living other side of Ennis town,they had internet No Problem at all.

I have tried Cus. Ser 3 times,I thought they are lieing to me because I am good at computers,but system were down.

eircom: Ant

buzz_E wrote: »

Same in Ennis, Toberteascain areas. Broadband is down since 6am this morning.I actually realized at that time.

I have friends who is just living other side of Ennis town,they had internet No Problem at all.

I have tried Cus. Ser 3 times,I thought they are lieing to me because I am good at computers,but system were down.

Thanks for your post.

Apologies for any inconvenience caused. This outage appears to have been cleared as below:

Wednesday, 2nd May, 09:00 Broadband issue affecting Ennis23,Shannon09 & Roscrea 08 Asams. Cleared Wednesday, 2nd May, 14:45

If still experiencing any further problems, can you try the following quick checks first, before you may need to call into Broadband Support: This will save your time and help Broadband Support find out where any eircom related broadband issue may lie.

http://bit.ly/BBcheckList

Broadband Technical Support : 1890 260260 (locall); Hours : 08:00 - 22:00 (7 days).


I appreciate your help with checking your broadband and modem connection setup.

Regards,
Ant

eircom: Ant

celtic-chick wrote: »

We're having the same problem in Athgarvan,Co.Kildare.I phoned eircom this morning,they said the servers were down in the area.It might be the same problem for you.It's still not working yet.

Thanks for your post.

Apologies for any inconvenience caused. There has been a network outage affecting the Kildare area.

Technical Support advise as below:

We can confirm service has been restored.

Support will continue to monitor cases from the affected ASAMS and Bras.


If still experiencing any further problems, can you try the following quick checks first, before you may need to call into Broadband Support: This will save your time and help Broadband Support find out where any eircom related broadband issue may lie.

http://bit.ly/BBcheckList

Broadband Technical Support : 1890 260260 (locall); Hours : 08:00 - 22:00 (7 days).


I appreciate your help with checking your broadband and modem connection setup.

Regards,
Ant

eircom: Ant

buzz_E wrote: »

Same in Ennis, Toberteascain areas. Broadband is down since 6am this morning.I actually realized at that time.

I have friends who is just living other side of Ennis town,they had internet No Problem at all.

I have tried Cus. Ser 3 times,I thought they are lieing to me because I am good at computers,but system were down.

Thanks for your post.

Apologies for any inconvenience caused. There has been a network outage affecting the your area.

Technical Support advise as below:

We can confirm service has been restored.
Wednesday, 2nd May, 09:00 Broadband issue affecting Ennis23,Shannon09 & Roscrea 08 Asams. Cleared Wednesday, 2nd May, 14:45
Support will continue to monitor cases from the affected ASAMS and Bras.


If still experiencing any further problems, can you try the following quick checks first, before you may need to call into Broadband Support: This will save your time and help Broadband Support find out where any eircom related broadband issue may lie.

http://bit.ly/BBcheckList

Broadband Technical Support : 1890 260260 (locall); Hours : 08:00 - 22:00 (7 days).


I appreciate your help with checking your broadband and modem connection setup.

Regards,
Ant

eircom: Ant

clintondaly wrote: »

Hi

Internet has been cutting off for the past few evenings(red light on Modem)
It has now been off since 12 last night.
In Shannon,Clare-Is there a local issue at the moment?

[SIZE=+0]Thanks for your post.

Apologies for any inconvenience caused. There has been a network outage affecting the your area.

Technical Support advise as below:

[/SIZE] [SIZE=+0]We can confirm service has been restored.[/SIZE]
[SIZE=+0]Wednesday, 2nd May, 09:00 Broadband issue affecting Shannon. Cleared Wednesday, 2nd May, 14:45 [/SIZE]
[SIZE=+0]Support will continue to monitor cases from the affected ASAMS and Bras.[/SIZE]
[SIZE=+0]

If still experiencing any further problems, can you try the following quick checks first, before you may need to call into Broadband Support: This will save your time and help Broadband Support find out where any eircom related broadband issue may lie.

http://bit.ly/BBcheckList

Broadband Technical Support : 1890 260260 (locall); Hours : 08:00 - 22:00 (7 days).


I appreciate your help with checking your broadband and modem connection setup.

Regards,
Ant [/SIZE]

celtic-chick

eircom: Ant wrote: »

Thanks for your post.

Apologies for any inconvenience caused. There has been a network outage affecting the Kildare area.

Technical Support advise as below:

We can confirm service has been restored.

Support will continue to monitor cases from the affected ASAMS and Bras.


If still experiencing any further problems, can you try the following quick checks first, before you may need to call into Broadband Support: This will save your time and help Broadband Support find out where any eircom related broadband issue may lie.

http://bit.ly/BBcheckList

Broadband Technical Support : 1890 260260 (locall); Hours : 08:00 - 22:00 (7 days).


I appreciate your help with checking your broadband and modem connection setup.

Regards,
Ant

Thanks Ant

clintondaly

Thank You.

Rgds