Meteor-they are a shower alright!!!!

pigtail

I send in my 30 days notice
of cancellation for my bill pay account (not in contract). I cancelled my direct debit with
them as well because i knew i would no longer be able to afford a bill phone. I got my bill
which is grand and have been paying it off. In the meantime i got another bill with my
monthly tarriff on it, i phoned them and asked why this was if my account was cancelled and
they said it was never cancelled on their half. I have copy of emails from them in relation
to my cancellation. They have suspened my account which means that i am still liable for the
monthly tarriff. When i queried this i was told that basically its my own tough. I made a
general enquiry to them and queried cancelling even if i had arrears (which i didnt at time
of cancellation) and the gentleman told me that once i was outside of contract that im not
liable for anything except to clear my outstanding bill....can anyone help me on what my next
step is.

Spear

Go to Comreg about them.

pigtail

Thanks, just after doing that, im just fuming!! Hope they can help :eek: