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wrong app downloaded, possible refund?

Package · 2012-04-20 23:03:08

hi guys,, i stupidly downloaded quickoffice pro instead of the one i wanted for my ipad quickofficeprohd. is there any way i can get the money back for the app and download the hd version? has this happened to anyone before? or am i the first stupid one?

20-04-2012 11:03pm

#1

Package

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hi guys,, i stupidly downloaded quickoffice pro instead of the one i wanted for my ipad quickofficeprohd.

is there any way i can get the money back for the app and download the hd version?

has this happened to anyone before?

or am i the first stupid one?

0

Comments

#2 20-04-2012 11:13pm

towger

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Posts: 408

Yes. I did similar. There is an option to give feedback / report problem. Use that and explain and they will refund you.

0
#3 21-04-2012 8:56am

Package

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thanks towger, where is that option,, in the app store? or on their website?

i cant find it,, can see the customer rating bit?

0
#4 21-04-2012 9:03am

Sad Professor

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See here

http://support.apple.com/kb/HT1933

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#5 21-04-2012 10:37am

Package

Banned (with Prison Access) Posts: 1,322 ✭✭✭

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Sad Professor wrote: »

See here

http://support.apple.com/kb/HT1933

Excellent. Thanks very much

0