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Rathkeale are not getting 8mb

  • 15-04-2012 5:14pm
    #1
    dricko_lim
    Registered Users, Registered Users 2 Posts: 307 ✭✭


    Hi,

    When the 3 mb lines went up to 8mb my broadband didn't go up and eircom said my phone line can't be upgraded. Anyone know why this is the case as they never gave a reason?

    *should say rathkeale area it are!


Comments

  • #2
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    You sure you are on the Rathkeale exchange..it has been NGB'd as we know because Digiweb have kindly listed the exchanges for us.

    http://www.digiweb.ie/home/bundles/ngb/enabled.pdf


  • #3
    dricko_lim
    Registered Users, Registered Users 2 Posts: 307 ✭✭dricko_lim


    not sure tbh?


  • #4
    dricko_lim
    Registered Users, Registered Users 2 Posts: 307 ✭✭dricko_lim


    the house is outside the town in the enniscouch area and was built 5 years ago. Annoying that i cant upgrade the line, 3mb is not enough


  • #5
    lockup35
    Registered Users, Registered Users 2 Posts: 133 ✭✭lockup35


    Try this link that Salvation posted in another thread. Should show you what exchange you are on.
    Amazing how another telco can provide better information than the encumbent operator..

    http://www.homevision.ie/broadband1.aspx#


  • #6
    dricko_lim
    Registered Users, Registered Users 2 Posts: 307 ✭✭dricko_lim


    Says Rathkeale exchange and 12.95Mb quality. Useless shower eircom!


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  • #7
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    dricko_lim wrote: »
    Says Rathkeale exchange and 12.95Mb quality. Useless shower eircom!


    Hi dricko_lim,

    I responded to your PM, can you try the suggestions outlined and get back to me.

    Thanks, Mark


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