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Returning amazon product without packaging

jackthelad321 · 2012-04-05 02:07:42

Hi Bought a product new on amazon: ear phones, absolutely impossibe to open - I had to rip the crap out of them, many other reviewers have also had to do the same. If you ever saw Curb your Enthusuasm where larry can't open a ridiculously complex package-job in his kitchen, using scissors, you get the idea. But the product…

05-04-2012 2:07am

#1

jackthelad321

Registered Users, Registered Users 2 Posts: 397 ✭✭

Join Date: March 2008

Posts: 330

Hi

Bought a product new on amazon: ear phones, absolutely impossibe to open - I had to rip the crap out of them, many other reviewers have also had to do the same. If you ever saw Curb your Enthusuasm where larry can't open a ridiculously complex package-job in his kitchen, using scissors, you get the idea.

But the product is faulty. Can I send them back as they are, without the packaging? Will Amazon have grounds to say no without having the origional packaging, which was impossible to open without ripping apart?

Jak

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Comments

#2 05-04-2012 8:14am

jor el

Closed Accounts Posts: 16,713 ✭✭✭✭

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Posts: 16068

Faulty items don't need packaging to be returned. How else would you determine they are faulty without opening it? Packaging is only needed for a change of mind return.

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