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can anyone help me diagnose some blue screens im having?

  • 04-04-2012 5:54pm
    #1
    Registered Users, Registered Users 2 Posts: 4,983 ✭✭✭


    everything that im reading online about it is ancient information, so not sure what to do?

    "The driver is mismanaging system PTEs."

    and

    "bad_pool_caller"

    resent hardware changes are:
    new Motherboard and SSD, new OC (just a turbo 4.6ghz for now to diagnose an issue i was having with a custom 4.7ghz.)

    and software... everything is a clean W7x64 installation a few days ago, so all the drivers are new, upto date and downloaded from their respective manufacturers.

    the most recent event log says:

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"&gt;
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2012-04-04T15:34:48.102008100Z" />
    <EventRecordID>5867</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Tea_Bag-PC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    - <EventData>
    <Data Name="BugcheckCode">218</Data>
    <Data Name="BugcheckParameter1">0x504</Data>
    <Data Name="BugcheckParameter2">0xfffff6fc401260a8</Data>
    <Data Name="BugcheckParameter3">0x1</Data>
    <Data Name="BugcheckParameter4">0x24c15</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>


    not that i have a clue what any of that means.


    is it time to reinstall windows (and make a damn image this time!) or you think its an easy fix?

    thanks.


Comments

  • Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    Download Bluescreenview and take a look at the mini-dumps. Could be a driver issue, or possibly memory/video memory related? Bluescreenview may give a clearer insight

    Nick


  • Registered Users, Registered Users 2 Posts: 4,983 ✭✭✭Tea_Bag


    thanks. it said the driver in question was to do with graphics drivers, so ive just downloaded it fresh online again, uninstalled, driver sweep and a reinstall now. will update if it fails.


  • Registered Users, Registered Users 2 Posts: 4,983 ✭✭✭Tea_Bag


    didnt work. blast. feck it just gonna reinstall windows.


  • Registered Users, Registered Users 2 Posts: 4,983 ✭✭✭Tea_Bag


    Just booted into windows after the fresh install, and installed the AMD 12.3 drivers i had downloaded an hour ago, rebooted and i get 2 errors already.

    kdbsync.exe has stopped working.

    and

    The catalyst control center is not supported by the driver version of your enabled graphics adapter.

    what the hell is going on?

    is it cause i havent installed drivers for anything but GPU and wireless card?


  • Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    Tea_Bag wrote: »
    Just booted into windows after the fresh install, and installed the AMD 12.3 drivers i had downloaded an hour ago, rebooted and i get 2 errors already.

    kdbsync.exe has stopped working.

    and

    The catalyst control center is not supported by the driver version of your enabled graphics adapter.

    what the hell is going on?

    is it cause i havent installed drivers for anything but GPU and wireless card?
    It could be you video card is failing? I'm guessing the RAM on it is the issue, the VRAM. Most of the time BSOD's are hardware issues

    Nick


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  • Closed Accounts Posts: 1,620 ✭✭✭_AVALANCHE_


    Tea_Bag wrote: »
    The catalyst control center is not supported by the driver version of your enabled graphics adapter.


    is it cause i havent installed drivers for anything but GPU and wireless card?

    457x141px-LL-3d1f2f0c_Capture.PNG

    Ahh, my auld buddypacman.gifpacman.gifpacman.gifpacman.gif


    I spent hours trying to fix this on a new build a few weeks back.


    It needs the Microsoft .NET Framework to be installed, or it won't work right anyway.

    I couldn't get rid of it untill everything was installed and updated to the latest (including UEFI).


  • Closed Accounts Posts: 1,620 ✭✭✭_AVALANCHE_




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